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Avoid beeps and radio silence. Once a customer has been placed on hold on radio silence, the customer tends to hang up in less than 40 seconds because that customer thinks, "I've been forgotten".

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Choose on hold music that suits your business or utilise customer waiting time with tailored advertising solutions. Your business’ on hold communications could be helping you sell or educate callers to the services and products you provide. Invest in the professional on hold messaging services from us today. 70% of all calls are placed on hold. The average on hold time is a staggering 43+ seconds. 90% of new callers hang up after 40 seconds without a hold message. 34% of callers that hang up will not call back. Callers stay on the line up to 3 times longer because of our tailored messages.
source: How can i play music during a call in android jb samsung galaxy s advance? thisisaika Level 7 (Professional) .

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The team at Messages On Hold have been nothing but an absolute pleasure to deal with. Having dealt with several different departments to date, each interaction has been professional, friendly, prompt, informative and helpful. They've also displayed patience and understanding when there was some initial frustration with our beginning set up. We've had a fantastic experience and if you're looking for someone to look after your audio productions I can highly recommend their services.
Select a voice from our extensive roster that will best represent your brand. You can even select multiple voice talents if desired.

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We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.
With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.

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If you like to upgrade or change the music that comes with the Grace Music On-Hold Player use the included Grace Music Master Recording Software for Windows PC's and create your own personal music mix. The Grace Music Master software even allows you to record your own personal messages and effortlessly fade in/out the messages into your mix. Once completed and saved on your computer, drag and drop the desired recordings to the USB drive then insert the drive into the Grace Music On-Hold player and the music automatically starts playing.

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On hold messages and ads are growing in popularity, but there are still plenty of businesses in Australia that don’t realise that their phone is a marketing tool. Think about it – having professional and marketing-driven on hold messages is like having a really great salesperson on the phone with your customers every time they call.

  • how can you automatically leave a voicemail

    You have a captive audience on hold. On-Hold messages—while they wait even for a few moments— are very important for any business. Especially if you have a customer service line or you conduct any kind of business over the phone, then you need a message on-hold production provided by our division OnHoldAudio.net.

    888-466-4653On-Hold Marketing produces effective hold line messages, music & phone greetings customized for your telephone system. Contact us today at 888-466-4653.
    "Messages on hold are often one of the most painful of customer ordeals. But when done right by Scott Greggory and crew with actual humor, it takes a customer hassle and elevates it to a customer experience you tell others about. Click through to check out a couple samples. They're addictive, and brilliant marketing." - Bill Cusick / Author & Customer Experience Expert

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    Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.

    Each client’s vision, video production requirements and budget are as unique as their brand. That's why we conduct an in-depth “discovery session” to review your project scope and marketing goals to create a blueprint for success.
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    Humor is a gift you can give to your callers. It lightens the mood, relieves stress, and can even ignite those random explosions of joy known as laughter.

    Sample 1 – “Thank you for holding. ABC Homes offers the finest in Luxury living in 10 new home communities in the metropolitan area. Whether you desire a luxury condominium, a townhome, or a single family detached home, we have the home that is right for you! Someone will be with you shortly.”
    Really helpful in assisting to select the right products for our needs. Definitely more concerned with offering expertise than just making a sale. Great service!

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    How to Create a Hilarious on Hold Message Script That Your Callers Will LoveHomeBusinessOn Hold MessagingHow to Create a Hilarious on Hold Message Script That Your Callers Will Love

    Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
    Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.

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We can produce on-hold comfort messages or on-hold marketing messages and mix them with your selected music track.

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We can create tailored on hold messages for you. Using the information you want to convey, the products and services you want to showcase, and the deals and offers you want to promote. We offer a totally customisable and collaborative service, which combines the knowledge you have of your business and industry and our specialist expertise.

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With 25+ years of experience in audio production, script-writing, and communication, we can help you craft a brand identity that will increase your profits. Order Online Tickets

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Ever heard a recorded message that sounded so clear that it made you think someone had answered your call? We’ve all been there. It’s frustrating when you realize you just got excited about a recording. Even worse when it happens multiple times on the same call!

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