Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.
Has your business experienced changes since the COVID-19 Emergency? New hours, special handing of customers, new procedures, etc.
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Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
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One that makes time not seem like a constraint, one that has a mix on hold music and voice messaging sprinkled across.
Hands-free remote hardware download options also available. If you have a VOIP system and do not require hardware, please Contact Us to discuss file requirements.
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Hold Music: Plays for the other party when you place the call on hold.This applies when you are using the desktop client, mobile app, or a desk phone provisioned by your admin. Note: This setting doesn't apply to parked calls.Parked calls are placed on hold but the call participant on hold will hear the default Zoom hold music.
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Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.
When your company phone rings that caller becomes a prospect. That brief time, spent on hold, can be an extremely powerful marketing tool; and the difference between gaining a client and losing a client. Our approach to on-hold messages is simple: Combine a captive audience with skillfully crafted ads, the right audio image and real marketing objectives and you'll hit a home run every time!
There are a number of things you can include in your on hold message that will inform your callers, keep them on hold for longer, build your business image and reflect your business brand: New products and Services Promotions and Seasonal Offers Information and Services your caller may not know about Industry Tips and News Achievements, recommendations and industry accreditations Important information – business location and opening times, website and email addresses Date-specific events Get 'on the air' - click here to get in touch
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We've been providing affordable, professional voice over productions to companies since 2005. Our telephone audio service is a one-time payment offering the same quality audio as contracted services at a fraction of the cost.
VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland.
With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.