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Send us your On-Hold script OR send us some bullet points and we will write a professional on-hold script for you.

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Messages On Hold is by far one of the most cost effective marketing tools avaliable to any size business. Putting customers on hold is usually an unavoidable task, but if you have a local radio station playing, your callers call also be listening to your competitor’s ad, or they might get tired of the silence and just hang up. Without professional messages on hold and on hold music, you are missing out on an incredible opportunity to captivate your caller, brand your business and increase sales. So, on hold messages and music on hold really are the smartest option! Speak to us today about all your advertising music on hold needs in Sydney, Brisbane, Melbourne, Adelaide, Perth and all around Australia. MEDIASOUND Media Sound © | Privacy Policy |
It makes sense to keep these callers informed while they wait with Custom On Hold Messages… informative messages, mixed with music. .

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Very quick turn around, extremely professional and easy to work with. Highly recommend!
Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again

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The Business Audio System features a high quality metal enclosure and electronics for the demanding business environment.
Reach more customers. Give your callers something to listen to while waiting—not silence or the radio! Take advantage of the benefits of on hold messages and sell more.

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Highly recommend, Excellent company, headset ordered arrived in great time, absolutely fantastic customer service from Jo and excellent technical advice from Scott. Keep up the good work

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Great customer service. We ordered a headset which turned out to be faulty.It was replaced quickly and efficiently with no fuss.

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    The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.
    Currently the on hold music starts from the beginning every time. Our on hold file has office information, bios of our doctors, as well as dental tips and services we provide. Since the on hold plays from the beginning every time someone is placed on hold, they end up hearing the same thing every time. We would LOVE the ability to choose for our on hold audio to loop. And when someone is placed on hold they just start listening to where the audio recording is currently on. So they get to hear different parts. Anonymous commented · July 25, 2019 2:00 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete… Anonymous commented · April 3, 2019 10:10 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…

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    With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.

    We invite you to listen to our Voice, Music and Program demos listed in the playlist below. Music demos are listed first, Program demos are listed next, and our Voice demos are listed towards the bottom. Please click on a demo to hear a short sample.
    We have the latest in commercial message players available at competitive prices.

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    If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.

    Caller Experience AuditBusinessVoice News NetworkCSR TrainingSonic Branding / Audio LogosRadio CommercialsCXSelect
    In the meantime, reviewing your use of music on hold to ensure that you’re not making customers more irritated by the time they do get to talk to someone will make both your customers' and agents' days just that little bit more enjoyable. Back to blog Next Article: 16 Checks You Must Make to Keep Your Call Centre Ofcom Compliant Would you like to know more about how Greenlight can improve your inbound experience? Greenlight innovation Copyright © Greenlight Innovation Site by Radiator Digital

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    Connect your Business Audio System via the built in RCA mono audio output. Utilize the optional 8/600 ohm switch on the rear of the unit to optimize your audio output level for either newer or older phone systems then, set the perfect volume level for your callers via the front located master volume switch.
    Royalty Free Hold Music Telephone Wait Music . All of our songs can be ‘on hold’ music but we picked out these especially wonderful, relaxing songs to sooth your clients and customers. These songs are perfect for listening to while “on hold”. Great songs your customers will appreciate while they’re waiting on the phone.

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Maven engages Jonny Jingles for every production as his audio engineering and composing is exceptional. I cannot recommend him highly enough.

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These sample message on hold streams demonstrate different ways to inform and entertain your callers. Live. 00:00. You'll hear voice mixed with music. Plus, listen for how Easy On Hold ® makes your messages sound fresh. Live. 00:00. Phones enhance voice and filter out music. That's why Transitions is a better way to message.

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And in case the company tries to jerk you around or screw you over, the DoNotPay app lets you instantly share to social media a legal recording of the call to shame them.

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- Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.

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