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The following scripts can be used for almost any kind of On Hold Messaging. You can switch the language of the text blocks by pressing the tab button.

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For example, if you have the same people calling multiple times a week and being put on hold for long periods of time, it might be useful to update your messaging more frequently so they are getting value out of the time they are spending on hold. The more specific and targeted your voice messages are, the more impactful and successful they’ll be as a marketing tool.
1.( جميع خطوطنا مشغولة في هذه اللحظة - يرجى الانتظار قليلا. سنكون معكم خلال لحظات - PAUSE - هل قمت بزيارة موقعنا www.johndoe.com من قبل؟ إن اهتماماتك مهمة بالنسبة لنا، يرجى البقاء على الخط، سوف يتم ربطك في أقرب وقت ممكن.- PAUSE - لحظة من فضلك، أحد أعضاء فريقنا سيكون معك بعد قليل. .

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Whether you need multiple IVR menu options, out of hours messages or on hold messaging we have a telephone audio package to suit your requirements. Our telephone audio is as good as any contract-based competitor. We just demystify the process and provide an affordable pay as you go alternative.
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When JustMyVoice Production records your on-hold message you'll have peace of mind knowing it will be recorded and delivered in the quickest time frame possible; with information that's current, informative (and maybe a little entertaining) about your business.
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Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.

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Can I use the music of my favorite artist/band/performer as the background to my Message on Hold program?

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    The Grace Digital Message and Music on Hold Media MP3 player is an on-hold music and media player designed for use with almost any business telephone setup including PBX, IBX, or Key Phone systems. Keep your customers, clients, or coworkers occupied and entertained while they wait.

    We offer the best in professional voice overs, high quality music, scripting, and audio branding. Canadian owned and operated, Impact Communications can enhance your marketing strategy.
    Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs. In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent. With best wishes, Glenn.

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    Whether you need multiple IVR menu options, out of hours messages or on hold messaging we have a telephone audio package to suit your requirements. Our telephone audio is as good as any contract-based competitor. We just demystify the process and provide an affordable pay as you go alternative.

    I agree with you. The music phone service provider use is never the best! Like you, when I switch to my calendar on iPhone and ask my caller to wait while I do that, it would be great to have one of my iPod tracks play to him until I pressed the green bar again to return to the call. Surely one could set that up independently of the phone service provider: just a matter of substituting my music choice for my voice until I clicked back off hold?? May 15, 2009 12:10 AM User profile for user: Tamara Tamara User level: Level 6 (13,735 points) May 15, 2009 4:39 AM in response to DavidJA In response to DavidJA
    Take your pick from these options and also remember that when you incorporate IVR and on hold music with an effective contact centre management system – you create a more efficient framework of ticket resolution.

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    Website: https://www.onholdinc.com/mohblog/step-by-step-guide-to-custom-on-hold-messages/

    5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
    OnHold.com Music On Hold Messaging for ESI-50 Phone Systems It’s easy to connect your OnHold.com music on hold player to the ESI-50 phone system for custom audio on hold playback! A few programming steps, and your custom OnHold.com audio will be marketing to all your callers. Playing your OnHold.com customized messaging on hold via the ESI-50 phone …

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    Website: https://info.umkc.edu/hr/wp-content/uploads/2017/04/Telephone-Etiquette.pdf

    (If you can't hear any difference between these two samples, then there's a good chance your speakers are reducing CD quality music to phone quality for you!)
    After the “message before answering”, the waiting announcement is immediately cut. Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business: General Business - On Hold Example

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Almost all phone systems* manufactured today have Message on Hold capability, but to determine exactly what you have before your purchase a Message on Hold system, it is best to check with your phone system vendor. Need equipment?

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All plans are annual plans, paid monthly. Cancellation fee is half the remaining contract fee at time of cancellation.

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The Business Audio System features a high quality metal enclosure and electronics for the demanding business environment.

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