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Kapture CRM > Call Center > TOP 5 BEST ON-HOLD MUSIC FOR BUSINESSES THAT HANDLE MASSIVE INBOUND CALL VOLUME By Abhishek Padmanabhan January 9, 2020 Call Center 0 Comments TOP 5 BEST ON-HOLD MUSIC FOR BUSINESSES THAT HANDLE MASSIVE INBOUND CALL VOLUME
I’m as surprised as you that Kings Of Leon have songs other than “Use Somebody.” .

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The latest news, info and ideas on cloud telephony, unified communications and all things technology-related. VTSL News (28) Industry News (3) Interesting (2) New technology (1) Products (1) Telecoms (1) Telecoms (82) Interesting (62) New technology (48) Products (40) Industry News (25) VTSL News (4) September 2021 (2) July 2021 (1) June 2021 (4) May 2021 (1) April 2021 (1) February 2021 (3) January 2021 (2) December 2020 (3) November 2020 (2) October 2020 (1) September 2020 (2) August 2020 (1) July 2020 (2) June 2020 (2) May 2020 (2)
Website: https://www.snaprecordings.com/blog/message-on-hold-benefits-for-business-phone-systems

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Your experienced Holdcom Script Consultant will review your website and other marketing materials to create an effective audio marketing message.
You spend thousands on advertising to get them to call you. Now treat them right when they do!

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888-466-4653On-Hold Marketing produces effective hold line messages, music & phone greetings customized for your telephone system. Contact us today at 888-466-4653.

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Voice messagingOn-hold messagesBackground musicDigital signageMusic listening roomVoice listening room PJJ is now NEWMOODEstimate requestClient loginNewsTechnical supportContact Voice messagingOn-hold messagesBackground musicDigital signageListening room Our voicesBackground music

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    No one likes waiting around on an endlessly ringing phone line for someone to pick up the telephone and get them the information they’re looking for. That’s why having an on hold message or friendly musical greeting can be a game-changer in the world of client communication.

    Found these guys super efficient and well priced. Our contacts Sarah and Jaity were very professional. Will definitely use them from here forward for our business.
    If you need any help with your business phone system, reach out to a trusted IT support or phone system provider. About Courtney Casey

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    Our team will guide you through our extensive music library where you can choose your favorite type of music, from jazz to rock, to urban and holiday music and everything in between.

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    These examples demonstrate how on-hold messages can offer vital information in an emergent situation such as how you will communicate with their pet’s primary care veterinarian, what constitutes an emergency, payment options, and build pet-owner loyalty. Toll Free: 877-516-8220 Local: 714-202-5111 Fax: 888-630-1944 Email: [email protected]

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    Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.

    Our experiences over the years with OnHold Studio and in particular with Tom Harrison have been exceptional. Tom has provided timely communication and assisted us as a business in finding the right set up to meet our growing needs. In addition, Alexia has been fantastic, I can highly recommend their services for those that require it for their business. I really cannot recommend Onhold Studio enough. Brilliant service over the years and better still, very consistent. With best wishes, Glenn.
    Sample 4 – “We appreciate your patience while we are assisting other customers. Kitchens Plus has the largest selection of granite countertops in the state. Our design professionals will assist you in selecting the granite that is right for you, then they will walk you through every step of the design and installation process. Thank you for holding.”

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    Choose on hold music that suits your business or utilise customer waiting time with tailored advertising solutions. Your business’ on hold communications could be helping you sell or educate callers to the services and products you provide. Invest in the professional on hold messaging services from us today. 70% of all calls are placed on hold. The average on hold time is a staggering 43+ seconds. 90% of new callers hang up after 40 seconds without a hold message. 34% of callers that hang up will not call back. Callers stay on the line up to 3 times longer because of our tailored messages.

    Suddenly, your optimism regarding the call takes a nose dive as your Customer Service Representative says flatly, “I’ll have to put you on hold while I look into this for you.” Or, worse yet, “Let me transfer you to the right department. You’ve reached the [insert the name of a department that has nothing to do with your needs] department.”
    Broadcast positive messages about your business, which can increase brand awareness and loyalty. For example, we strongly recommend describing accomplishments, your social commitments or any other pertinent subject.

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Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.

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"The On Hold Marketing scripts BusinessVoice creates are not only funny, but also informative. They provide valuable information about specific aspects of my operation that some may not be aware of. In the 15+ years I’ve been in business, this is by far the best marketing money I have spent." - Steve Eaton / Med-Line Express Services (Hear a sample)

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When your callers are on-hold, it’s a perfect opportunity for you to promote your business, company, products or services. It’s also an opportunity for you to provide generic tips and content that will catch the interest of your callers. This strategy is called being abundant and being abundant in the business climate today can yield your business more dividends by directly increasing the loyalty and satisfaction of your business clients.

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There’s even a fairly steady stream of surveys and news articles on the subject, all of which confirm that hold music is one of the aspects of contacting call centres that really drives people nuts. Some studies even go as far as to suggest that the use of bad hold music is regularly viewed as bad customer service.

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