-88% of callers preferred on-hold messages to other hold options, and 16 – 20% made a purchase based on an on-hold offer.
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
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Knowing which headset will work with which telephone system can be a minefield but these people are always keen to advise.
Messaging on hold is an excellent tool for keeping callers and clients updated with company news and goings-on. Recordings can be used to update customers on changes to opening hours and scheduling, service delivery information, daily events and much more.
Hold music for android phonesI have transferred my music from i tunes onto my phones storage where it shows up under audio, but how do i get the music to play in the media pla...Ihave new heaad phones, but when i play music i can only hear the background music? clorroad Level 1 (Contributor)
If you would like a pause in your message where just background music (or blank airtime) plays, place (...) in your script where you want the pause.
Drumroll, please! Like love, the help you called in for isn’t always on time. At least you’ve got Bobby Kimball to keep you company while you wait.
Thank you for calling {COMPANY NAME} – your number-one source for {describe type of service}.
More than 100 professional voice over artists available to record your messages including bilingual options.
Whether you are using an analogue landline or a VoIP business phone service, your voice travels over a variety of circuits and networks — most of which serve to disrupt the original audio file.
We offer the best in professional voice overs, high quality music, scripting, and audio branding. Canadian owned and operated, Impact Communications can enhance your marketing strategy.
Aren’t these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting you’re being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.
VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland.
Whether you have a traditional PBX (Public Branch Exchange) phone system that requires an on-hold message playback unit or the latest in VOIP (Voice Over Internet Protocol) phones, our on-hold messages and professionally recorded voice greeting and auto attendant recordings will improve that way your callers perceive your business on the phone.
If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.
-88% of callers surveyed want to hear product information on-hold and will stay on the line longer if provided with this information – roughly 16-20% said that they have purchased additional products based on information they heard while on-hold.