"I absolutely loved the humorous material that plays when a person is on hold. Absolutely brilliant! Some of it cracked me up. Couldn't stop listening!" - Blake Bishop / Bryant Better Hearing
Global Nav Open Menu Global Nav Close Menu Apple Shopping Bag Apple Mac iPad iPhone Watch TV Music Support Shopping Bag Sign in Sign in Sign in corporate Browse Search Sign in Ask a Question Browse Get Support Support Communities / iPhone / Using iPhone Looks like no one’s replied in a while. To start the conversation again, simply ask a new question. User profile for user: PsychedelicWonders PsychedelicWonders User level: Level 1 (13 points) Question: Q: Can I have hold music?
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With over 1,000 pre-licensed music tracks, in many genres, you’re sure to find the perfect background music for your messages.
Your call is important to us, please hold and an advisor will be with you shortly.
So that the customer will call you, right? If so, why are you missing the opportunity to let them know why you are the right choice?
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If you're not actively planning content for your on hold program, and, say, play the radio on hold, you're not controlling what you're playing on hold. You're at the whim of a Radio DJ or program manager, who might play music that's unappealing to your callers or who might be producing and playing ads for your competition.
Browse our library of licensed music to find the genre and music selection(s) to best suit the demographics of your callers.
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So while this loss of quality is fine for regular conversations where it's just people speaking, if you're planning on piping music down the telephone line, you need to remember that the audio quality will, at best, be around 24 times worse than what you'd hear on a CD.
2. If the hold is more that a couple of minutes make sure to thank customers for their time. Apologize for delays if hold time is significant.
Hold music / on hold music for your business. This is a sample of a 3 minute long music on hold loop with generic recorded voice messages, designed to suit a
AT&T has offered music while the phone is ringing to the calling party (music plays instead of ring...ring..ring), but they charge what seems to be a lot for the service and it only lasts for a year, as I recall. Lots of choices of music, though. No idea about call holding, try calling AT&T. Apr 14, 2009 3:40 PM Apr 14, 2009 4:53 PM in response to PsychedelicWonders In response to PsychedelicWonders
Different types of music elicit different reactions in the human brain. Make sure you pick the right one for your business.
2.) Just a moment please , we will be there for you shortly. Have you visited our website www.johndoe.com? You can find interesting information about our company there. You can also send us an e-mail to [email protected]. One moment please. We will be there for you shortly.