It doesn’t matter if you’re writing marketing copy or if you’re writing a comedy script; everything must stay on brand. Writing is about capturing your inner voice and sharing it with an audience. The same applies when you’re writing for a company, and its brand is its voice.
“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”
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We pride ourselves on our ability to provide outstanding customer service and support, along with expert advice on how to best meet the requirements of any audio application.
I have used On Hold Audio by Advanced Productions since opening our law firm. The owner and all team members are professional, timely, creative, easy to work with and always on-point. I love their on hold voice selections; their on hold music selections are numerous and varied. I will not work with any other company for my on hold needs. Fausto is particularly amazing and their prices are very reasonable. All projects were delivered ahead of schedule!
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
We collaborate with your business to create an on hold message that’s specifically designed for your needs.
If you need any help with your business phone system, reach out to a trusted IT support or phone system provider. About Courtney Casey
We ensure you have the right voice, music, style and message to reflect your business perfectly. You can choose from some of the best voiceovers in the business and a range of music styles.
-94% of all marketing budgets are spent on inducing a customer to call, while only 6% is spent on handling the call once it is received. Recent Posts Customers: Their Success Is Our Success 3 Tips To Get The Most Out Of Your Business Phone Recent Posts Why do you need CCTV? 5 Reasons it is essential for your business 5 Reasons You Need Digital Signage Creating Better Customer Experiences With Sensory Marketing 3 Reasons the Hospitality Industry Should Incorporate Scents into their Business Creating a Safe, Positive Patient Experience in Any Healthcare Setting HOME HISTORY A|V INTEGRATION AUDIO SYSTEM INTEGRATION DIGITAL & VIDEO SIGNAGE SCENT CONFERENCE & BOARDROOMS SECURITY CAMERAS SOUND MASKING COMMERCIAL MUSIC SERVICES COMMERCIAL TV SERVICES MARKETING ON HOLD DRIVE THRU SYSTEMS NURSE CALL INDUSTRIAL COMMUNICATIONS WHO WE SERVE NEWS AND EVENTS Creating Better Customer Experiences With Sensory Marketing 3 Reasons the Hospitality Industry Should Incorporate Scents into their Business Creating a Safe, Positive Patient Experience in Any Healthcare Setting Security Cameras Designed for your Needs! Why do you need such a system? What is the soundtrack for your business? CONTACT TECHNICAL SUPPORT
4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.
Yes. Depending upon your phone system and its capabilities, the majority of our clients have the ability to play specific messages at specific locations.
Can I have messages on hold without an expensive new phone system? Published on July 31, 2020 by Bruce. In the past, businesses needed to have a sophisticated phone system to have messages on hold play for their callers. It required adequate hardware and equipment to be compatible with on hold messaging, including multiple telephone lines, PBX systems, or complex VoIP phone …
If you need a more advanced configuration, you can set up call menu options with our Virtual Receptionist feature, for no additional charge. Call menu options enable you to play helpful messages like hours and location, transfer callers to voicemail or to a live receptionist, route callers to specific team members (customer service, sales, etc). Our wizard will guide you through the set-up process. It couldn’t be easier.
Not quite the desired effect, I think you’ll agree. It might be funny if you and I didn’t have to endure it time and time again.
Note: if you have deleted the default music on hold and would like to restore it you may download the file from here. In the Upload audio file box, click Choose File to select a file from your computer, or type the location of the file.
Great company to deal with! Made everything so straight forward and the results are fantastic! Really happy with our hold music. Great price and great product. Would definitely use them again! Thanks guys!
Message On Hold Can: Sell products and services Introduce promotions Drive website traffic Answer FAQ’s Provide customer service Reinforce marketing Encourage referrals Build brand awareness Use Music to keep callers entertained