On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.
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With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
DO: Listen to your music on hold right through once you’ve put it live to check the quality
If message personalization is not an option, your still can use generic on hold messages that would work in most situations.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Fill in our Free Demo form and we'll send over audio examples from your industry and a bespoke audio sample to share with your team. Get a Free Audio Sample
We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice.
888-226-7608Your on-hold production includes ONE on hold music track from the genre. You may choose several tracks to be included in your production for an additional charge. If you would like to use multiple on hold music tracks, or if you have any questions about music on hold or on hold phone music, please don’t hesitate to contact us at 888-226-7608.
For all other enquiries .. please leave a short message along with your contact details and we will get back to you as soon as the office reopens
Before we get into “Step-By-Step Guide to Custom On Hold Messages” it’s important to understand the value of having custom on hold messages for your brand. Business has always been done over the phone, and callers have always been put on hold, but as online shopping has surpassed brick and mortar traffic, over-the-phone sales have reached all time …
Don’t forget our website is a hub of information too, and features all of our leisure activities, restaurants, bars and great shopping – all under one roof!
Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:
As you begin your search for an on hold messages service provider, you’ll find many companies advertising that they can do the job for you. But, you don’t want just any company, nor do you want the same ho-hum, boring hold-music heard at most businesses, because boring is something your business can’t afford to be. You want a provider that adds real value to your bottom line, you want an on hold company that’s responsive to your needs, has a proven track record, and finally, you want a provider that makes the process easy, so you don’t have to!
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Listen to samples from our talent and choose the voice that appeals more to your brand. In addition to on hold messages our voice talent can also record voicemail greetings, radio commercials, video presentations and more.