Submit your script, or draft, along with your project details and a description of how the voice should sound (be it conversational, informative, commanding...etc) and we'll send a demo for approval.
source: May i know how to play music during a call and the song shoud be play to both at one time while on a call?is it is possible kindly suggest me sir.tha?
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and let us do all the work! Writing professional, polished and engaging on hold messages takes expertise. Our professional copywriters are experts in crafting messages to reflect your organisations brand and values. Our stable of 60+ professional voice-over artists ensures the perfect voice match for your brand. We'll record your messages in one of our 7 onsite, state-of-the-art recording studios. Then we'll mix your recorded messages with music from our 2,000+ track original, royalty-free music library. We'll do all this with super fast turnaround times and outstanding customer service.
I can't fault the service provided and would highly recommend for all of your telecommunication needs. A pleasure to deal with
Here are a few things to keep in mind to have a killer script your callers will be receptive to: Speak to your audience: When creating a script, make sure you know WHO you’re talking to above anything else. Is it moms, teenagers or middle-aged men who like golf? Appeal to their interests in relation to your business with a captive voice, and they’ll be much more willing to listen (and be patient while doing so). Time it appropriately: You know your business better than anyone else, so as such, you’re probably aware of a caller’s average hold times. While this can vary with growth and other factors, make sure you record enough messages to fill the time so a caller isn’t stuck hearing an eternal loop of the same 3 messages. They’ll thank you for it by being far less irritated. Stay current: Some companies have seasonal sales and changes, so including this in your script as the year progresses means you remain relevant with the latest and greatest. For example, during the holidays you can say “Seasons greetings from Fletcher’s Flowers...” or something similar. You can also include event notifications, advertisements, and other informational messages so they learn more about your business. Be natural: Think about how you’d like to be talked to. Typically, a robot isn’t the first thing that comes to mind. Writing for auditory purposes elicits a different approach than writing for digital or print. Make sure whatever your script is that you read it aloud, and test it out on coworkers or friends. If they get bored or disengage, chances are, your callers will too. Know their path: What’s your end goal for what you’d like your caller to accomplish? Tailor your messaging to them based on what you come up with. If you’d like to upsell, consider using some on hold time to discuss a company-wide promotion they can take advantage of, or a fun fact about your industry they wouldn’t know. Give a call-back option: If your phone system has the feature and a caller doesn’t have time to spend on hold, offer them the option to receive a callback without affecting their position in line, or to leave a message. This can alleviate the stress of waiting.
“I received my recording the next day, and was extremely impressed by the quality, not to mention the price." Madeleine Levy, theholidaymatchmaker
This short video will show you how you can load a custom on-hold message that you have saved on your computer directly to the AT&T Syn-j phone system. In th
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Hey there trendsetter! You could be the first review for Custom On-Hold Messages.
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If you have your own on-hold system there is no need to enter a costly contract for your audio requirements. With our competitively priced on-hold messaging service you could save on average about £2500 over 3 years.
Get the specific type of Message on Hold equipment your organization needs and stay on budget. We have USB thumb drive systems as well as Enterprise level equipment that will interface with your network or phone lines for convenient and secure use.
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Typically it takes us 3 to 5 working days from receiving your order and ready to record script.
Manage the expectations by reminding your clients that the customer agent will speak with them as soon as possible and the wait is almost over.