To serve you better, we have moved to a new, larger office & showroom, located at 32C Spruce Street in Oakland, New Jersey. We look forward to providing you with the same great service from our new facility. If you did not dial ”2 zero 1- 3 3 7- 6 2 2 2”, you are using our old number, which will soon be out of service. Please take a moment to note the change for future reference. Again, our new phone number is ”2 zero 1- 3 3 7- 6 2 2 2”.
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If you think about, the cost of “NOT HAVING” on hold messages is far greater than any investment you may make in custom on hold messages. Why? A lost call equals a lost sale and a lost customer. Two things no business owner wants to hear. And to make matters worse, you also have to consider the wasted advertising spend you invested in order to generate that call. It’s estimated that caller abandonment (caller hangups) cost businesses billions of dollars each year.
Thank you for calling Sommers Plastics. Someone will be with you shortly. While you are waiting please listen to Sommers’ latest news, product information and help us celebrate….
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Superb service and support from Scott - great place to get your headset accessories or existing kit refurbished.
Frequent prompts can make people feel like they’ve been on the phone longer than they actually have. I’m sure you’ve been there – you’re on hold and the voice keeps telling you that your call is important and someone will be right with you.
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Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
Extremely happy with the professional service from the team at Messages on Hold. Thanks to Sophie, Jaity and Katrina.
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If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.
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We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
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If you like to upgrade or change the music that comes with the Grace Music On-Hold Player use the included Grace Music Master Recording Software for Windows PC's and create your own personal music mix. The Grace Music Master software even allows you to record your own personal messages and effortlessly fade in/out the messages into your mix. Once completed and saved on your computer, drag and drop the desired recordings to the USB drive then insert the drive into the Grace Music On-Hold player and the music automatically starts playing.
In an ideal world you’d never put a caller on hold, but since most of the time that’s not a reasonable expectation for those tasked with receiving calls, your hold button is necessary. And, when it comes to your business, silence is not golden. Dead air on the other end of the line is not only a waste of a golden opportunity, it can leave callers frustrated, questioning whether or not you’re still even on the line.
You will most likely run into the typical Stalingrad-esque repeating messages that state how important your call is to the business. It is only slightly less annoying to have some form of default music that plays on a loop, and gives you the virtual experience of being stuck in an elevator, listening to muzak ad infinitum.
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The following list is my own personal “Top 10” list of songs which will not shorten your hold time, but may add a little levity to it:
Cornell's "I'm On Hold" follows some of the industry standards, particularly around frequencies and compression, which is one of the reasons he wrote it with a country-ish melody, wanting something simple but catchy, with only a single instrument and vocals. But in other ways, "I'm On Hold" totally upends the genre by breaking the cardinal rule — that hold music shouldn't call attention to itself.
Organising your Customised Message On Hold is as easy as contacting us. Each business is unique and your advertising on hold message reflects this. You will need to answer a few questions about your business and from that we can create a draft for your review. Changes are made as necessary until we have final approval taking your script to the next stage.
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Free Stock Music provides free music for download and even has a tag for music on hold. Beatsuite is a great resource for royalty-free hold music, and they also offer professional voiceover services for on-hold messages. Easy on Hold is another great site, and they even break down how their system works with all types of phones, including VoIP!
A very good experience in buying wireless headsets. Several supplier were not helpful and I was looking for someone that knows their stuff before we buy the products. I have come across these guys and especially Scott has been very helpful and has run through the set up process step by step with me and also agreed that he would take the product back if I test it and it does not work with my RingCentral Cisco 8861 phones.Really cant praise enough the service from this company. They would be my first point of contact in future for any headset requirements.
The LinkedPhone app is available on both Apple's iOS (iPhone) and Google's Android operating systems. Learn more about the features of the LinkedPhone App here. Try LinkedPhone risk-free for 7-days to see if it's the right solution for you.
The Killerspots Agency is a contagiously creative, full-service digital marketing, production, and media agency. Our culture is a strategy at its core. With measurable results and complete customer service. We have EVERYTHING under one roof. Even other ad agencies use us. (not naming names) Furthermore, we have helped businesses of all sizes and budgets get that edge over their competitors.
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On-Hold Messages Why On Hold? On-Hold Process On-Hold Samples Voices and Music Website Design Internet Marketing Web Video
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Here is our top 5 recommendation of what to look for in a quality on hold message provider:
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Here are a few things to keep in mind to have a killer script your callers will be receptive to: Speak to your audience: When creating a script, make sure you know WHO you’re talking to above anything else. Is it moms, teenagers or middle-aged men who like golf? Appeal to their interests in relation to your business with a captive voice, and they’ll be much more willing to listen (and be patient while doing so). Time it appropriately: You know your business better than anyone else, so as such, you’re probably aware of a caller’s average hold times. While this can vary with growth and other factors, make sure you record enough messages to fill the time so a caller isn’t stuck hearing an eternal loop of the same 3 messages. They’ll thank you for it by being far less irritated. Stay current: Some companies have seasonal sales and changes, so including this in your script as the year progresses means you remain relevant with the latest and greatest. For example, during the holidays you can say “Seasons greetings from Fletcher’s Flowers...” or something similar. You can also include event notifications, advertisements, and other informational messages so they learn more about your business. Be natural: Think about how you’d like to be talked to. Typically, a robot isn’t the first thing that comes to mind. Writing for auditory purposes elicits a different approach than writing for digital or print. Make sure whatever your script is that you read it aloud, and test it out on coworkers or friends. If they get bored or disengage, chances are, your callers will too. Know their path: What’s your end goal for what you’d like your caller to accomplish? Tailor your messaging to them based on what you come up with. If you’d like to upsell, consider using some on hold time to discuss a company-wide promotion they can take advantage of, or a fun fact about your industry they wouldn’t know. Give a call-back option: If your phone system has the feature and a caller doesn’t have time to spend on hold, offer them the option to receive a callback without affecting their position in line, or to leave a message. This can alleviate the stress of waiting.
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Our custom video production services include website videos, corporate business videos, product demos, TV commercial spots, and infomercials. Our creative production team can help you rapidly expand your business, attract more customers, and sell more with branded promotional videos. Website Videos
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On-hold messaging is a simple way to inform current and prospective patients about your practice.
OnHold.com Music On Hold Messaging for ESI-50 Phone Systems It’s easy to connect your OnHold.com music on hold player to the ESI-50 phone system for custom audio on hold playback! A few programming steps, and your custom OnHold.com audio will be marketing to all your callers. Playing your OnHold.com customized messaging on hold via the ESI-50 phone …
Website: http://www.telephonesystemsdirect.com/phones/nec-dsx-message-on-hold-mailbox/
Featuring a built-in speakers that lets you monitor the audio on the device directly
Make sure to check your phone system for any file requirements. The most common file format accepted is WAV. If you need to convert an audio file, you can use services like G711 or Audacity. Read More: 5 Ways to Get Customers to Love Your IVR Menu. How to choose the best hold music for your business. For telephone hold music, simple is best.
Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
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and let us do all the work! Writing professional, polished and engaging on hold messages takes expertise. Our professional copywriters are experts in crafting messages to reflect your organisations brand and values. Our stable of 60+ professional voice-over artists ensures the perfect voice match for your brand. We'll record your messages in one of our 7 onsite, state-of-the-art recording studios. Then we'll mix your recorded messages with music from our 2,000+ track original, royalty-free music library. We'll do all this with super fast turnaround times and outstanding customer service.
Every second counts so use your time wisely. Your on hold messages are an asset to your company and can help your business grow. For all other enquiries – Press 4, or hold and you will be connected to an operator. Please call back at these times or press 3 to leave your message and we’ll get back to you. For Billing Enquiries – Press 1 For New Customers – Press 2 For Customer Service – Press 3 If you would like register a new service cal – Press 1 If you are expecting an engineer today and would like an estimated arrival time – Press 2 To cancel or re-arrange an engineers visit – Press 3 For Emergencies and all other enquiries – Press 4 _________________ Script 4 Alternativily please submit your query through www.YourCompany.com forward slash support for further assistance.
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Box 723 • 1865 West Wayzata Blvd. • Long Lake, MN 55356 • PH: (952) 473-2178 • TOLL-FREE: (800) 811-8282 Details & PricingGet StartedSamplesContact UsReviews Request A FREE Custom Demo ProgramWe Love ReferralsFeedback Nortel Norstar Norstar MICS Norstar CICS Norstar 3x8 ATA2 / FastRAD Modules Norstar VoiceMail Norstar Manuals Nortel BCM Nortel BCM 50 BCM 50 Key Codes Nortel BCM 450 BCM 450 Key Codes Media Bay Modules Nortel BCM 400 Nortel BCM 200 Meridian 1 PBX Meridian 1 Phone Cards Meridian M3900 Phones M3900 Snap-In Modules Meridian M2000 Phones Meridian Conferencing Unit Norstar Phones Norstar Phones (T-Series) Norstar Phones (M-Series) Norstar Cordless Phones Norstar Audio Conferencing Unit Nortel / Norstar Headsets Norstar Phone Parts Norstar Button Packs Nortel IP Phones Nortel 1100 Series IP Phones Nortel 1200 Series IP Phones Nortel IP i2000 Series (Phase 2) Nortel IP i2000 Series (Phase 1) Nortel 2033 IP Conference Phone Avaya IP Office Avaya IP Office IP 500 IP 500 Modules / 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One of the most important elements of writing Auto Attendant or Phone System Greetings is having an understanding of how your phone system is set up. Step 1: Your on-hold message provides an excellent opportunity for you to market to your customers, and share all of the details that make your company unique.
Hold and transfer music is a small business phone system feature that Ooma offers to help make your customers’ hold time on the phone go by faster. Buy 1 Get 1 Free Business Phone:: BUY NOW. Get a phone twofer! Buy 1 Get 1 Free Business Phone. HOURS . MINUTES . SECONDS. BUY NOW.
Welcome Messages and Auto Attendant FunctionsSales and Marketing MessagesOpening Hours, Updates and Important Business InformationHold MusicQueue Updates and Waiting TimesDiscounts and Special OffersAnd much moreWhy is Custom Messaging On Hold Important?#1 Reduce Hang-up Rates
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Voquent’s innovative online service quickly connects customers with experienced voice actors speaking with any accent or language.
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Most businesses aim to answer the telephone within 3 rings but we know that isn't always possible. The research showed that a typical business using on hold marketing had 100 calls a day with an average hold time of 30 seconds for 57% of callers. This translates to half an hour a day, every day, of messaging to on-hold customers. That's 3+ weeks a year!
At Apex IT Group, our certified and responsive staff provides comprehensive services including upgrades, repairs, and security solutions. We are equipped to offer efficient service as responsive as in-house staff. We'll be happy to tell you more and address any questions you may have in just a moment.
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Set your practice apart from others by educating clients on all of the payment options you offer including CareCredit and other third party financing programs, pet insurance, and even wellness packages. These messages provide pet parents with reassurance that their pet can receive the care they need without worrying about how they will pay for it.
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With seven warehouses strategically located around the country, ABC Foods has the distribution footprint to effectively support its customers, regardless of their location! Our corporately-owned distribution centers in New Jersey and Southern California provide an unparalleled level of service. Visit our website – ‘w w w dot ABC dash Foods dot com’ – for more info!
866-359-4653Hosted VoIP, IPBX, analog, digital, oh my! The telephone isn’t simply a telephone any more. Whether you’re using a sophisticated business phone system, or just standard 2 to 4 line telephones, we feature industry leading message on hold equipment and …
Sample 1 – “Thank you for holding. ABC Homes offers the finest in Luxury living in 10 new home communities in the metropolitan area. Whether you desire a luxury condominium, a townhome, or a single family detached home, we have the home that is right for you! Someone will be with you shortly.”
The VTech 4-Line Small Business System Main Console (CM18445), works with the Easy On Hold® 2 Channel Business Audio System, allowing streaming music and messages on hold that sound just like a major call center. This VTech phone has a place to plug in our message on hold player device, so callers will hear your messages while they wait on hold.
Below are some of the the companies who have trusted Advanced Productions with their on hold messages and IVR greetings.
We recently used Messages On Hold for our new telephone system and they were professional and super helpful. Very easy process and a pleasure to deal with. Voice overs came back professional, great sound quality and exactly what we requested. Highly recommend their services. 11 months ago
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Great support from dan and the technical team at Birmingham telecom - solved my internet problem quickly and efficiently. Great job. I would recommend this company for all your IT and telecomms requirements
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Did you know that 94% of all marketing budgets are spent to induce a customer to call, and only 6% to handle the call once it is received? In total, your callers can spend hundreds, even thousands of hours On Hold each year! That’s a lot of wasted time.
They offer a great service and the information provided makes it easy when choosing the right phone system.
OnSIP’s enhanced music on hold allows each user to select their own hold music, so each caller gets different tunes depending on who put them on hold or which menu they came in through. (You can even change your hold music for the holidays or for a special event!) You can also record a customized hold message to engage your callers while they’re waiting on the line. This presents a great opportunity to advertise additional features of your business or inform your audience of a special sale or promotion.
Found these guys super efficient and well priced. Our contacts Sarah and Jaity were very professional. Will definitely use them from here forward for our business.
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The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.
Besides that, its a music player that goes full screen on landscape mode and has a funny sound board. I made a toggle button that hangs so you can use it for hold music during a call. Thus whenver someone puts you on hold just hit the hovering musical note and start playing music. Or play music while someones on the phone with you.
Mitel® 8568 Telephone User Guide – Issue 2, June 2010 Page i Notice This guide is released by Mitel Networks Corporation an d provides information necessary to use the Mitel 8568 Telephone. The guide contents, which reflect current Mitel standards, are subject to revision or change without notice. Filter Type All Time Past 24 Hours Past Week Past month Contact List Found1. 866-359-4653 2. 866-359-4653 3. 888-466-4653 New Contact Listing› Gethuman› Epiphone› Adidas› Chatham County Schools› National Auto Care› Netflix› Dallasfort Worth International Airport› Iphone› Skype› Cintex Wireless› Google Contacts› Real Number› Sirius Satellite Radio› Chatsworth Dental Group Chatsworth Ca› Kelly Services› Crystal ReportsBrowse All Listing » Frequently Asked QuestionsWhat kind of phone system do I need for message on hold?
Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.
“Great service on offer from Media Music Now, quick, efficient and simple to use. Quality of audio for an inbound call centre excellent! Will be using again." Chris Hall, GAP Ltd
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