Being on hold has become a run-of-the-mill occurrence – but that doesn’t mean it has to be a bad experience. In fact, according to a study by Stan Rapp and Tom Collins of Maximarketing, 88% of callers preferred on hold messages to other hold options, and 16-20% made a purchase based on an on hold offer.
Give your callers a better on-hold experience by adding phone hold music and information. Contact us to learn more about our music on hold system.
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Submit your script, or draft, along with your project details and a description of how the voice should sound (be it conversational, informative, commanding...etc) and we'll send a demo for approval.
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If you’re comfortable doing the recording in-house, but you aren’t sure how to put it all together, you could find a freelancer from a service like Upwork to handle this part for you. You’d select a freelancer to work with, provide them with your files and directions, and let them handle the rest.
Don’t miss out on an opportunity to educate and entertain your callers (bundled with the possibility of making that extra sale, which is always a plus). You can utilize on hold messages in a variety of ways to get engagement from your callers and to ensure they feel in control. All it takes is the right script, the right voice, and habitual updates dashed with a little bit of creativity.
With on-hold, it’s not just about upselling other services, although that is important. You can use the time a customer is on hold to educate them more about your business and about your industry.
If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.
The Business Audio Music On-Hold System (GDI-USBM10) is an on-hold audio player for use with any telephone system such as PBX's, IPBX's or Key Phone systems. The music on hold player is designed for ease of use. Simply plug the Grace Music and Messaging on Hold Player into your telephone systems' audio input jack (typically marked as ‘music on hold') via the included audio cable then insert the included USB thumb drive and the fully licensed music for businesses will automatically start playing.
Website: https://support.zoom.us/hc/en-us/articles/360028212652-Customizing-audio-greetings-and-hold-music
Waiting queues allow your callers to wait on you on the line but you should not exceed the waiting time for more than 5 minutes. A queue announcement can also be introduced after the “message before answering”. After the “message before answering”, the waiting announcement is immediately cut.
The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years.
Superb service and support from Scott - great place to get your headset accessories or existing kit refurbished.
Custom on Hold Promotions by Minowa Voice-Overs- 3 separate audio production packages; one time fees: 4-minute custom audio production includes 6-9 custom messages and 2 selections of license-free music - $395 5-minute custom audio production includes 7-11 custom messages and up to 3 license free music selections - $450 6-minute custom audio production includes 9-12 custom messages and up to 4 license free music selections - $495 Watch: The 5 Benefits of On Hold Messaging for your Business!
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
Fill in our short Quick Quote form and we'll provide you with a no obligation quote within 60 minutes during our working hours. Request a Quick Quote Onhold Studio were recently tasked with producing a suite of audio branding messages for… Oakfield Leasing, a long established UK wide finance & leasing company serving the needs… A tree care company wanted a David Attenborough style voice for their phone audio… We recently created an explainer video for successful Crewe based Quick Car Credit.
-88% of callers preferred on-hold messages to other hold options, and 16 – 20% made a purchase based on an on-hold offer.