Select a voice from our extensive roster that will best represent your brand. You can even select multiple voice talents if desired.
All of our packages come with free usage of USB message playback hardware for the duration of your contract. Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.
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Don’t know what the messages should say? You could engage a marketing or branding firm to help with this.
With on hold messages, you can inform your callers in a way that they’ll love and appreciate you for. Want to learn more? Feel free to check out our entire script example library or subscribe to our blog for future updates. Topics: Messages on Hold subscribe to email updates Keep up to date on the latest phone system and voice recording trends, tips and ideas by getting new blog posts delivered to your email inbox for FREE!
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From the moment I contacted the team at Messages on Hold I had nothing but a complete fast and professional experience.
In the meantime, reviewing your use of music on hold to ensure that you’re not making customers more irritated by the time they do get to talk to someone will make both your customers' and agents' days just that little bit more enjoyable. Back to blog Next Article: 16 Checks You Must Make to Keep Your Call Centre Ofcom Compliant Would you like to know more about how Greenlight can improve your inbound experience? Greenlight innovation Copyright © Greenlight Innovation Site by Radiator Digital
We can record your audio production in a number of different styles from funny characters
Curation by context is the game of late. We choose music by our mood, by our activity, and by our audience. Spotify lets you browse by mood and events, showcasing playlists that cross multiple genres because music can’t be sorted into individual boxes.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
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Phone System feature. Description. Cloud auto attendants. Lets you create a menu system that enables external and internal callers to locate and place or transfer calls to company users or departments in your organization. Note that users do not need to be voice enabled to receive calls from the auto attendant.
Talk to your customer before you even pick up the phone. On hold messages are one of the best ways to communicate with your customer audience.
For a more modern example of a bad choice of hold music, let’s take an example I have to endure on a regular basis, Month of Sundays by Passenger. At CD quality it’s got lots of interesting stuff going on, which you’d imagine might be ideal to distract someone from the fact they’re being kept on hold for ages. However, playing it over the phone it’s simply too busy. As soon as the brass and backing vocals kick in it just sounds yuck.
Website: https://www.amazon.com/Professional-Message-Player-Business-Greeting/dp/B00BQ020E2
We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
Although most clients select just one voice talent to read their entire script, some choose two voices for a more interesting finished product. The most common choice is to have both a male and female read the script in an alternating format.