Get the specific type of Message on Hold equipment your organization needs and stay on budget. We have USB thumb drive systems as well as Enterprise level equipment that will interface with your network or phone lines for convenient and secure use.
How to make sure the callers do not hang up and keep waiting for the next available client rep? You ask them!
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They are one of the most professional organisation we have dealt with, as their communications and coordination are second to none. Messages On Hold, have provided us with a fantastic messages & advertising on Hold Music for our office's New Phone System, and having it in operations for the past 2 Business Days it has already provided some awesome reviews from our Business clients. I recommend this organisation "Messages On Hold" for anyone who needs of Voice Recordings Advertising On Hold Messages, I wouldn't look anywhere else. Thank you Team. 2 weeks ago 3 weeks ago
(Santa is popular at Christmas), to conversational, corporate, high energy, emotional or casual. Contact Us
Easily upload OnHold.com custom music on hold for your Net2Phone phone system by following these steps:. Log into your Net2Phone account. Choose the “Settings” icon. Choose the 2nd option from the submenu named “Music Options”. Select “Change”.
The more frequently your callers hear that (or any prompt), the less they believe you.
If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.
Satellite Download – A great solution if you already have our music service or if you are looking to add both.
Customized music on hold messaging by OnHold.com will inform, entertain, and retain your callers. From small businesses to large enterprises, our production studios create engaging on hold messages that increase revenue and create happier callers.
Communicate with our team to tell us a little bit about your business and goals. Our talented writers will create the script that is right for you. Only after you approve the script it will recorded by the voice talent of your choice.
Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
7. Voicemail Message. The company voicemail greeting callers hear. Sample Voicemail Scripts: “You have reached the voicemail of [company name]. Please leave a detailed message and someone will return your call as soon as possible.”
Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
We've just received our recordings from Messages On Hold and couldn't be happier with the whole process! They were incredibly helpful with the scripting and really quick with their responses. It was great to be able to listen to the voice and on hold music options to pick the most suitable to our business. Southern Metropolitan Cemeteries NSW
How to Format Your On Hold Script. For an average IVR phone system where customers are on hold for 1-3 minutes, it’s wise to have at least two courtesy messages and two marketing messages, with each message timing out to precisely 30 seconds (:30). Hold music should play in between the messages for 30 seconds (:30).
4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.
Have you really taken the time to think about what your customers are listening to On Hold, and how it’ll affect your business? Messages On Hold will help you Sound Better and Sell More.