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Totally professional in their approach from initial contact to installation. They were not interested in selling us a system but more providing the right product and service for our needs. The support is excellent on the rare occasions there is an issue. Highly recommend.

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On-Hold Messages allows you to create a fully customized and professional production that decreases perceived hold time, educates, and even entertains your patients, all while they are on hold! Best of all, the system is 100% maintenance-free, allowing you and your Team to focus on your top priority, Patient Care! Create a positive patient experienceMake a good first impressionInform, educate & motivate callersPresent new treatment options Cross sell products and services Differentiate your practiceBuild patient loyaltyReinforce other marketing effortsOffer tips for proper oral careReduce caller “hang ups”
800 637 724An On Hold Production is the combination of multiple messages, mixed together, to make up your On Hold audio. Productions are usually made up of 6-14 messages that come to roughly 4 minutes in total. We recommend productions focus on a couple of topics at a time and are changed regularly to keep the phone audio fresh, your callers updated and .

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A customer on hold represents a great opportunity to advertise services and products. If your system isn’t, you’re missing out on the one in five callers who make a purchase based on commercials heard on hold. We offer comprehensive phone message ordering options, including:
For the average 4-minute on hold message, we recommend no more than 2 music tracks. Having too much variation in music can distract your audience. Longer programs can accommodate more music themes. To sample our music, please visit our production music library.

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212-355-6980Phone on hold messages give you a new marketing opportunity. Before you try to do it yourself, why not get Free Feedback on your script. We help, dentists, doctors, insurance brokers…and businesses like yours in New York, Connecticut and Nationwide. In New York call 212-355-6980. In Connecticut call 203-655-3920.
We're UniqueDiscovery & CreativeProactive UpdatingOHM ProductionAssociationsReviewsView Our Capabilities BrochureTHE Complete On Hold Marketing GuideOur ProcessOur PeopleWe're A Marketing PartnerAgency Partnerships

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Adding a professional Message On Hold program to your phone system is an easy way to improve the image of your business. It helps you make a great first impression and helps your customers get valuable sales and service information. Here are 6 ways a professional on hold message can help improve your image:

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    How about an on-hold message combined with a custom jingle for your business? Remember, jingles create a tune that all your customers will remember is your tune. Even with just our licensed music, your message on-hold means your customers will remember that catchy tune along with “Our Company won the Gold Star for International shipping” or “We now have the new 4K TVs for sale”. These are the kinds of advertising tools that Advanced Productions encourages your business to use —and we provide for you! Voice-overs Jingles On-Hold Messages In-Store Messages Phone Greetings Podcast Recordings Radio Commercials
    Custom on Hold Promotions by Minowa Voice-Overs- 3 separate audio production packages; one time fees: 4-minute custom audio production includes 6-9 custom messages and 2 selections of license-free music - $395 5-minute custom audio production includes 7-11 custom messages and up to 3 license free music selections - $450 6-minute custom audio production includes 9-12 custom messages and up to 4 license free music selections - $495 Watch: The 5 Benefits of On Hold Messaging for your Business!

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    Upgrading to Custom On Hold Messages is like employing a sales/PR person that talks to every caller you place On Hold. And remember, your On Hold system never calls in sick, it sounds as enthusiastic at 5pm as it does at 8am and talks to every single caller placed On Hold, all for just a few cents per call.

    A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
    When your company phone rings that caller becomes a prospect. That brief time, spent on hold, can be an extremely powerful marketing tool; and the difference between gaining a client and losing a client. Our approach to on-hold messages is simple: Combine a captive audience with skillfully crafted ads, the right audio image and real marketing objectives and you'll hit a home run every time!

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    Music Serves the Message. The whole purpose of playing music for someone on hold was originally to give a few moments between messages for the caller to absorb the message they just heard, for maximum recall later. Music serves the message, while also helping to pass the time. Not just any music will do, however; certain types of music calm a

    A lot of on-hold music is just wrong for the phone. It’s too pitchy, the tempo’s all wrong and half the time it’s too loud. If your callers can barely keep the phone up to their ear, they’re not going to stay on the line for very long. This is why we offer a collection of royalty-free music channels with every account, ensuring that you
    Easy to install and easy to manage, audio marketing is an impactful marketing solution that fits any budget and can easily communicate valuable messages to your customers. Access Controls Call Accounting Call Centre Systems Call Recording Carrier Services Conferencing Solutions Custom On-Hold Message Data Solutions Headsets IP Cameras Network and Gateway Equipment Paging Systems Premise Wiring Sound Masking Telephone Systems Voice & Data Cabling Voicemail and Unified Messaging VoIP Wireless Phones Contact Us Calgary Head Office Established in 1996, Total Communicatons is Canada’s leading telecommunications company. We specialize in customized business communication solutions for companies of all sizes, across all sectors including healthcare and hospitality. We’re a one-contact solution and service centre that provides total support, total solutions and total satisfaction for businesses nationwide. Calgary | Edmonton | Red Deer | Vancouver | Saskatoon | Winnipeg | Toronto | Ottawa Copyright 2021 | Total Communications Services Inc. | All Rights Reserved Solutions Business Solutions Hospitality National Accounts Senior and Health Care Products Access Controls Call Accounting Call Centre Systems Call Recording Carrier Services Conferencing Solutions Custom On-Hold Message Data Solutions Headsets IP Cameras Network and Gateway Equipment Paging Systems Premise Wiring Sound Masking Telephone Systems Voice & Data Cabling Voicemail and Unified Messaging VoIP Wireless Phones Support Get Support Our Support Promise

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    Our business music & message services are designed for today’s music conscious brands. We understand the power of music and audio, and how to use it to connect to your customers. We help create the right vibe and get customers in tune with your brand! 0% of shoppers will stay at an establishment longer 0% of shoppers make a purchase in the store based on an audio ad 0% of shoppers have a more memorable brand experience. Request A Quote Name * Company Name * Email Address * get a quote click here

    If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.
    Custom on Hold Promotions by Minowa Voice-Overs- 3 separate audio production packages; one time fees: 4-minute custom audio production includes 6-9 custom messages and 2 selections of license-free music - $395 5-minute custom audio production includes 7-11 custom messages and up to 3 license free music selections - $450 6-minute custom audio production includes 9-12 custom messages and up to 4 license free music selections - $495 Watch: The 5 Benefits of On Hold Messaging for your Business!

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Evolved Sound delivers industry leading telephone on hold message and music on hold solutions that allow Australian businesses to best capitalise on valuable caller waiting time. When upgrading your business phone system here are some important considerations to take into account. PBX/PABX multi-line telephone systems. Single line phone systems. Voice over IP (VoIP) – internet protocol phone systems. Cloud based phone systems. Phone systems located throughout office sites locally, nationally or internationally.

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the prompts or use the softkeys below the LCD to save or delete messages. 4. Hang up when you are done. To check messages from outside the system 1. Call into voicemail. To do this will depend on how your system is configured. If a human answers the phone during the day the easiest way is to ask them to transfer you to any voicemail box. If you

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Update your phone's COVID-19 messaging. Whether your business is open as usual, operating reduced hours, or temporarily closed, it is essential that you let your customers know. On-Hold Marketing is open and available for quick turnaround on all your messaging needs. Send Us a …

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Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!

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