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All the staff at Birmingham telecom are very helpful and always patient with us when we ask 100 questions a day! We generally work with Dan who is efficient and knowledgeable. Thanks to you all!

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The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years.
We have a guide that may be helpful when it comes to the task of writing your script. .

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If your phone system(s) or VOiP solution has a built-in MOH player, we can format and deliver your audio file to provide optimum performance. If you are using Cisco, Avaya, NEC, Samsung, or virtually any available system, we’ll determine and deliver exactly what you require.
Whether you’re using a sophisticated business phone system, or just standard 2 to 4 line telephones, we feature industry leading message on hold equipment and music on hold adapters. From digital mp3 on-hold players, to internet delivery on hold media players for a totally hands-free solution, we make it easy to add our on hold messaging

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You have reached {COMPANY NAME}. We will be with you momentarily. Please note your call may be recorded for quality assurance purposes.
BDM Voice also offers a number of market-leading call recording and call tracking solutions to enable you to record both inbound and outbound calls. If you’re interested in learning more about our Insight and insight:onsite products then please view our call recording solutions.

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Compared to traditional advertising like radio, television and print, AyerPlay’s on-hold services are extremely cost effective. And with over 35 years in the industry, our experience and expertise are invaluable. Professional voice talent and copywriters Licensed in-house digital recording studios Experienced Account Executives High customer satisfaction and retention rate Equipment and program warranties Foreign language productions available

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"We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications

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    3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.

    Sample 1 — "Thank you for holding. ABC Homes offers the finest in Luxury living in 10 new home communities in the metropolitan area. Whether you desire a luxury condominium, a townhome, or a single family detached home, we have the home that is right for you! Someone will be with you shortly."
    We offer business phone numbers across all area codes in the U.S. and Canada. Tap and the number is yours. Learn about local business phone numbers and toll-free business phone numbers. You can also port your current business number.

  • on hold phone scripts

    Custom Messaging on Hold couldn’t be easier to get started with. You have the option to record your own messages or we can arrange for a professional voice artist to record them for you. We also offer a choice of on-hold music depending on what best suits your business, with a range of tracks from gentle, relaxing music to fast-paced tunes.

    Phone System feature. Description. Cloud auto attendants. Lets you create a menu system that enables external and internal callers to locate and place or transfer calls to company users or departments in your organization. Note that users do not need to be voice enabled to receive calls from the auto attendant.
    Website: https://www.onholdinc.com/mohblog/step-by-step-guide-to-custom-on-hold-messages/

  • business on hold message script

    A dedicated Holdcom Script Consultant will write your script based on your input, and marketing and customer service materials. Or you can write your own.

    To get a better idea of what we’re about you can listen to some examples of on hold messages we’ve produced below. Do you need an audio project voiced in a specific accent, style, or language?
    Professional phone messages and messages on hold When you call into a business the phone messages should reflect the professional business that you are calling. Phone Sound can record the ivr prompts , auto attendants, voicemails, after hours message and all telephone recordings and mix with entertaining on hold music to make sure your business

  • what is a good professional voicemail greeting

    -88% of callers surveyed want to hear product information on-hold and will stay on the line longer if provided with this information – roughly 16-20% said that they have purchased additional products based on information they heard while on-hold.

    AmeriGas wanted to reach contractors with information about how they make it easy to add propane to a home. They also needed to assure customers that AmeriGas is the right choice for home propane service. We do this for them through scripting focused on how AmeriGas services accounts, as well as payment plan options. Brian Holsopple carries this strong production for AmeriGas.
    We have just signed to transfer over to Birmingham Telecom in the last week, the transition is not due to take place for a few weeks, but our phone and internet line was cut last week. This company setup an app-based phone system within a few hours getting us back up and running and receiving the calls. Amazing effort and great first impressions. Very positive, knowledgeable, and supportive staff.

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AyerPlay produces professional voice recordings for auto attendant and voicemail systems. Everything from simple greetings and menus, to complex directories and advanced announcements, can be recorded.

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Someone is late for the conference call, so the music starts. "Well, I've been sitting here all day," the song begins, sort of croony, with a vaguely country affect — the kind of opening that leads you to expect there is, somewhere, an ex-lover who probably isn't coming back. A certain variety of pining. But then, a few bars in, a turn: "Yes I'm waiting on this conference call, all alone. And I'm on hold, yes I'm on hold... I hope it's not all day, ey!"

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However, if there is no other option but to place your customers on hold (perhaps during a busy season), you need to make the experience as pleasant as possible.

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MVP includes free player & message updates 12 mo service plan required* Video Production Services

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