All the staff at Birmingham telecom are very helpful and always patient with us when we ask 100 questions a day! We generally work with Dan who is efficient and knowledgeable. Thanks to you all!
Great company to deal with! Made everything so straight forward and the results are fantastic! Really happy with our hold music. Great price and great product. Would definitely use them again! Thanks guys!
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Check out our on hold players as we are offering great deals when purchasing the on hold player and message as a package. As a business you aim to keep your clients on hold as short a time as possible, sometimes this can't be avoided. You want to take
All the staff at Birmingham telecom are very helpful and always patient with us when we ask 100 questions a day! We generally work with Dan who is efficient and knowledgeable. Thanks to you all!
Hold music is part of a good customer service model, demonstrating to callers that you care about making their wait a positive experience. It boosts your professional image and increases credibility, particularly when using custom messages …
On Hold Messages going over 400 words will incur a charge of $40 for each additional 100 words.
Create a professional image, promote your business and hold your callers attention
Did you know that 94% of all marketing budgets are spent to induce a customer to call, and only 6% to handle the call once it is received? In total, your callers can spend hundreds, even thousands of hours On Hold each year! That’s a lot of wasted time.
Make sure to check your phone system for any file requirements. The most common file format accepted is WAV. If you need to convert an audio file, you can use services like G711 or Audacity. Read More: 5 Ways to Get Customers to Love Your IVR Menu. How to choose the best hold music for your business. For telephone hold music, simple is best.
We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice.
Gemini Sound CDMP-1500 19 Inch Professional / Home Anti Shock Audio Rackmount Single Disc Drive Mountable CD MP3 USB Media Music Player System Input with Remote
For the average 4-minute on hold message, we recommend no more than 2 music tracks. Having too much variation in music can distract your audience. Longer programs can accommodate more music themes. To sample our music, please visit our production music library.
OUR SOLUTION: We bought a IBOOST 800 audio amplifier. With the volume turned all the way up on both devices, customers calling in on cell phones can now hear voice messages and music much clearer.
Regrettably for my purpose, the software requires that you add a "message on hold", which makes perfect sense for this devices intended purpose, if not for my own use. But I worked around the problem by recording a second of silence and then adjusted the software the effectively play only my cheesy elevator music.
Different types of music elicit different reactions in the human brain. Make sure you pick the right one for your business.
Designed for ease of use by simply plugging the unit into your existing phone system. View larger
On-hold messages allow a company to market to the caller while keeping her on the line. A phone company can use on-hold messaging to tell customers about a new service or feature; when the caller reaches a live person, she has an immediate opportunity to ask about a feature mentioned in the message. On-hold messaging also allows a business to