AyerPlay is a major supplier for Nationwide Insurance, VCA Animal Hospitals, Coldwell Banker Real Estate, Vision Source optometric offices and more.
Sample 2 — "Thank you for holding. Your call is very important to us. The answer to all your technical service needs is PQR Incorporated. PQR has set the standard for excellence in the Tri-State area and over 1,000 companies—large and small—have come to rely on PQR for their technical service needs. Thanks for holding."
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It’s about engaging your caller and giving them options with your messages. This requires upkeep, and an eye on average hold time (AHT) so you know how much to prerecord for your callers. If you’re not sure where to start, go to your coworkers for some ideas – it’s there you’ll get your script going.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Take your pick from these options and also remember that when you incorporate IVR and on hold music with an effective contact centre management system – you create a more efficient framework of ticket resolution.
Very helpful, prompt and friendly service made it very easy to set up messages on hold.
All of our options come with a one year license on all pro voices and music, making them an even better choice for on hold greetings. And, as we stated before, your business greeting is completely customized. Simply send us your On-Hold script OR send us some bullet points and we will write a professional on-hold script for you. From there, we’ll get to work creating a custom on hold message for your business!
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
Give the gift of beauty and wellness! We offer gift cards in any dollar amount. Ask for further details when we return to the line or conveniently purchase a gift card on our website.
4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
* * A voice over script must accompany every order. The music is not available alone.
Your business personality and its brand can be reflected using the right music and voice delivery. JustMyVoice Production will help you choose the perfect on-hold music, match it with the ideal voice delivery and bingo...your “Audio Brand” is being heard.
simple process you can have your own customised message within 7 days. How hard is it to do? Not hard at all! Using a specially created web portal, your Budget
Present your callers with multiple options ensuring they are directed to where they need to be quickly.
IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream
With our in-store business music and messaging services, we help brands create the perfect vibe. Whether you’re a retail store, restaurant, salon, spa or hotel, whatever the business, our custom business music service solutions will set the mood, create the perfect atmosphere, enhance the brand experience, influence buying decisions and convert shoppers into buyers. Auto Attendant Recordings