We provide a diverse selection of voice artists and licensed music offering a variety of tempos, range, and styles to reflect your unique image. Your browser does not support the audio element.
For the best results, we recommend a studio recording of your representative’s voice. If needed, we can also arrange remote voice recording via telephone or smartphone app. Most often, a “special message from the CEO/President” will be a component of an on hold program, with the remaining messages recorded by one of our professional voice talents. This maintains a “spokesperson” approach and creates a distinction between standard content and the CEO’s announcement.
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* * Please note that your phone system must have on-hold message capabilities to play an on-hold message. Click here if you need to find a phone system.
This is perhaps the most encouraging song in the list. Hold on, your Customer Service Representative is coming. Probably.
2. If the hold is more that a couple of minutes make sure to thank customers for their time. Apologize for delays if hold time is significant.
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Great customer service. We ordered a headset which turned out to be faulty.It was replaced quickly and efficiently with no fuss.
Oh, the waiting is the hardest part? Thanks Tom, we didn’t know that. Tell me, is water wet?
It is likely that if you have been placed on hold, one minute can seem like a lifetime. Many of us get frustrated, hang up and don’t call back. This is why on-hold marketing can be a great tool to keep callers engaged and on the phone.
Here you’ll find a collection of commonly used oh hold message scripts along with the audio examples:
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Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
Custom On Hold Messages elevate your brand and increase sales — and they’re affordable!
This is the BIGGEST FLAW / WEAKNESSS of weave. Please add a multicast loop option that can play our message on hold file continuously and drop patients in as they call. Otherwise people hear the same thing over and over. This is a perfect way to help introduce patients to the office and market our services while patients are on hold.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
monitor what kind of message we are sending to our callers and the outside world. Some basic rules of telephone etiquette are. . . Speak directly into the mouthpiece of the phone or a headset while talking DO NOT eat or chew gum while talking on the telephone DO NOT cover the phone with your hand or put it against your chest to avoid the