When your corporate image is at stake, it pays to pick the right company. That’s why thousands of businesses choose AyerPlay. In business since 1983, AyerPlay serves more than 7,000 on-hold customers, and is considered one of the industry’s most respected leaders.
Totally professional in their approach from initial contact to installation. They were not interested in selling us a system but more providing the right product and service for our needs. The support is excellent on the rare occasions there is an issue. Highly recommend.
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"You know, we get people who ask us to put them back on hold." - Eric Smith / Binkelman Corporation (Hear a sample)
If you have a nice voice and more or less decent recording equipment, you can record your own on hold messages.
Statistics show that approximately 34% of callers who hang up will never call you back. In addition, callers wait an estimated 70% longer on the line when they are listening to interesting information about the company they are calling. These statistics suggest that providing a customized message that is tailored to your company can be more effective than playing music or leaving the customer in silence while they’re on hold.
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Whether you use the best hold music in the world or a simple repeating jingle, hold music is worth using for one reason. Customer retention. USA Business Telephone Today held a study of 30,000 callers.They placed each on hold for one minute, but split the callers into three groups and used different hold techniques on each before measuring the results.
At Healthcare Messages On Hold, we specialize in delivering effective and informative custom telephone on hold messages to the healthcare industry. In any healthcare practice, on hold time is a fact of life. Patients’ calls often involve pulling a chart, looking into billing records or addressing questions that need attention from others.
A study by Infomax inc found that callers tend to stay online for 25% longer if there is a mix of on hold messaging and not just plain music. So you need to mix it up.
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SpotWorks writes and produces fun phone messages on hold. As heard below, they entertain your listener with fun light hearted facts. Many of the messages cleverly tie in with the fact that the listener is obviously on hold. After all, why ignore the obvious fact? Phone Messages on Hold Samples. Fun Fact Phone On Hold – Sample 1
We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.
Avoid beeps and radio silence. Once a customer has been placed on hold on radio silence, the customer tends to hang up in less than 40 seconds because that customer thinks, "I've been forgotten".
Google recognizes American Creative as a 2021 Google Ads Certified Partner in Search, Mobile and Display advertising.
Tell them why you’re different from the competition and why they should trust you while helping them learn more about your particular business sector.
On hold messages are one of the best ways to communicate with your customer audience. Why? Because these messages allow you to talk to your customers before you even pick up the phone. Talented professional voice actors can record your voicemail greeting, company directory, call menu, and more. Greet all your customers with the most professional image possible.