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Messages On Hold began as a one-man operation out of CEO and owner, Kym Illman's spare bedroom in 1988 and has since evolved to become a creative global marketing company. Blog Timaru Cinema's botched voicemail goes viral How do I keep my customers informed? Save time and money before the EOFY FAQ What's an On Hold Production? How does it work? How long does the process take? On Hold Messages Welcome Messages Menu Prompts After-Hours Messages Audio Ads Voicemail Background Music Translation Services Voice-Overs © Messages On Hold Australia Pty Ltd | All Rights Reserved | ABN 47 009 438 528. View our privacy policy. This website uses cookies to understand how you use our site and give you a better experience. By continuing to browse or by closing this banner, you consent to the use of cookies. If you wish to change your cookies options, you can manage this in your browser settings, however, this may affect site functionality.

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Create an Outstanding Caller Experience Create a Professional Business Image Fully Equipped with Features and Functions 100% Call Credits No Contracts
We can also produce simple instructions to assist callers in navigating their way through menus of available options and provide a full range of prompts and voiceovers to ensure that your response to your incoming calls is useful, whilst sounding professional and courteous. .

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At Professional Voice Greetings we are happy to provide on-hold messaging starting from just $38.98 ($34.99 base price + $3.99 for the on-hold messaging option). Purchase by going to the Voice Samples page, select a voice, add background music if you wish, and write your script. Then, during the checkout process, be sure to select the button that asks if you are buying on-hold messaging.
(Santa is popular at Christmas), to conversational, corporate, high energy, emotional or casual. Contact Us

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“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”

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Now that you understand the value of having an on hold messaging strategy, it’s time to for our: Step-By-Step Guide to Custom On Hold Messages.

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Delighted with this Company - readily available to deal with any queries, efficient and prompt. Glad we made the change to them. Highly recommend.

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    Bluetooth Audio Receiver FM Radio,MP3 Digital Player,LED 4-Digital Display,SD Card/USB Playback 3.5mm Audio Output(Black) 232

    The VTech CM18445 4-Line Expandable Small Business Office Phone with Answering System features a Music-On-Hold Input, allowing you to connect any audio device, including a Music On Hold Player from GO On Hold, that plays messages with music for your callers with true hold-button activation. Using the audio cable that is included with the VTech
    Order online 24/7 using our intuitive ordering website. Select a voice actor enter a script then we’ll record and deliver the messages.

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    If you still can’t find the right hold music or are lost among all the possibilities, you can create your own radio station that streams any music you’d like to your callers or upload your own MP3 files.

    Every second counts so use your time wisely. Your on hold messages are an asset to your company and can help your business grow. For all other enquiries – Press 4, or hold and you will be connected to an operator. Please call back at these times or press 3 to leave your message and we’ll get back to you. For Billing Enquiries – Press 1 For New Customers – Press 2 For Customer Service – Press 3 If you would like register a new service cal – Press 1 If you are expecting an engineer today and would like an estimated arrival time – Press 2 To cancel or re-arrange an engineers visit – Press 3 For Emergencies and all other enquiries – Press 4 _________________ Script 4 Alternativily please submit your query through www.YourCompany.com forward slash support for further assistance.
    Professional phone messages and messages on hold When you call into a business the phone messages should reflect the professional business that you are calling. Phone Sound can record the ivr prompts , auto attendants, voicemails, after hours message and all telephone recordings and mix with entertaining on hold music to make sure your business

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    How to make sure the callers do not hang up and keep waiting for the next available client rep? You ask them!

    Most businesses aim to answer the telephone within 3 rings but we know that isn't always possible. The research showed that a typical business using on hold marketing had 100 calls a day with an average hold time of 30 seconds for 57% of callers. This translates to half an hour a day, every day, of messaging to on-hold customers. That's 3+ weeks a year!
    When was the last time you were placed on-hold and felt like this guy because you had to listen to: -A message recorded (probably by an employee) and added to, over and over again at various levels?

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    Mixes of Mozart and Beethoven’s classic symphonies are a great way to keep customers engaged as they wait to get on hold.

    If you're not actively planning content for your on hold program, and, say, play the radio on hold, you're not controlling what you're playing on hold. You're at the whim of a Radio DJ or program manager, who might play music that's unappealing to your callers or who might be producing and playing ads for your competition.
    We work with all our clients on an as needed basis, with no long term commitments or leases required.

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83% of callers who are put into a queue without custom on-hold features will hang up after just 15 seconds. 36% of these people will never call back again. With Custom hold messaging you can reduce hang-up rates for your business and engage callers while they wait.

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For message on hold production, continue reading. For on hold message digital announcers, click here.

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Our team will make on hold messages for your business that will direct callers to what they need, and work as a sales representative. Inform your callers of your business hours, address, website URL, and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.

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