The same goes with sales: You want your caller to be excited about talking to you.
No one wants to be stuck on hold with silence (30 seconds feels like 5 minutes!).
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Where this creates an extra snag with music on hold is that the loudest part of a song doesn’t typically come in until the final chorus or reprise. This means that if you just listen to the first 10 seconds to check that your new hold music is working, then chances are you’ll be blissfully unaware that three minutes into holding (just as customers are beginning to feel irritated anyway), you start playing a sound like fingernails on a blackboard to them.
Your choice of male or female professional voiceover artist, you can choose both if you prefer (a small additional charge), flexibility is the key to providing you with a product that will sell, educate and promote when your client is on hold.
"I wish I had more time to forward to you all the great feedback we get." - Chris Hamann / Lakeland Auto & Marine (Hear a sample)
-8 to 15% of a company’s customer base is lost each year, 68% is due to indifferent or negative phone treatment.
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Humor is a gift you can give to your callers. It lightens the mood, relieves stress, and can even ignite those random explosions of joy known as laughter.
Use your customer’s captive time on-hold wisely to share background, insight and information about your business. Answer typical questions they might ask, prepare them to be served expeditiously or build loyalty through goodwill promotions or offers.
Talk to your customer before you even pick up the phone. On hold messages are one of the best ways to communicate with your customer audience.
On Hold Phone Message. zoom_in. On Hold Phone Message: Price: $25.00. Item # FF On Hold Message: Quantity: keyboard_arrow_down. keyboard_arrow_up : ADD TO CART: Description; Documents (1) When you want your customers to learn more about the FilterFetch service you offier let them learn more while on hold. This 1 minute message features the
They offer a great service and the information provided makes it easy when choosing the right phone system.
Phones 9600 Cordless Phones 9600IP Cordless Phones 3300 Series Hotel Phones 3300IP Series Marquis 3100 Series Marquis 3000 Series Marquis 2800 Series Trimline & Retro Phones
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
This article will detail the steps to add custom hold music on a Polycom VVX series phone. The steps below must be performed on each phone individually. Find the IP address of the Telephone 1. Press the Home button. 2. Select Settings. 3. Select option 4 Status. 4. Select option 2 Network. 5.
Although we don't offer a free demo, you can hear the quality of our voice over demos.