Having an on hold message or on hold recordings for your business makes all the difference. Recent research shows that promoting your business’ services, or educating your customers through an on hold message not only improves the customer experience – but increases the likelihood of a prospect becoming a customer. We’ve been helping businesses for years to improve their telephonic marketing through well crafted on hold messages.
On-hold music is considered standard in business phone systems today because people actually perceived wait times as shorter when they hear it. On-hold music traditionally worked by having specialized equipment attached to the phone, and the jack might plug into the radio, then tapes, then CDs, then MP3 players. PRI boards are built with jacks to play on-hold music.
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Did you know that 94% of all marketing budgets are spent to induce a customer to call, and only 6% to handle the call once it is received? In total, your callers can spend hundreds, even thousands of hours On Hold each year! That’s a lot of wasted time.
Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
"We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications
Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.
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It won’t make for good comedy writing at all, and you won’t produce a usable script.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Ideal for business PBX voicemail messages and after-hours Voice 2 Email service. Record custom messages to cover public holidays and temporary office closures.
Messages On Hold is a fantastic company, quick turn around time and very easy to deal with. Thank you!
We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
Yes, you can add a 2nd phone number for work or business to your personal cell phone with a mobile app. There is no need to buy another phone or give out your personal details. Business calls, text messages, voicemail, & contacts stay separate from your personal stuff. Step 1: Download the LinkedPhone Business Phone App Step 2: Verify Your Cell Phone Number Step 3: Choose a Local or Toll-Free Work Phone Number Step 4: Choose the Solopreneur or Team Subscription Plan Step 5: Add Team Members & Additional Business Phone Lines Step 6: Set Business Hours and Customize Greetings & Voicemail
Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.
However, not all businesses who field customer service calls are entirely unsympathetic to your plight. Some choose to make your wait as pleasant as possible by poking fun at the situation.
PHONE MESSAGES Custom Telephone Messages Pre-Recorded Phone Messages VOICEOVER Voice Recording For Video Voiceovers for Advertising CONFIGURATOR VOICES English Voices US, UK, CAN, AUS Voices Europe Voices French Voices Spanish Voices German Voices Italian Voices Portuguese Voices Polish Voices Czech Voices Greek Voices Dansk Voices World Voices Russian Voices Arabic Voices Japanese Voices Chinese Voices TEXT & SCRIPT EXAMPLES Voicemail Greeting Scripts Welcome Message Scripts On Hold Message Scripts On Hold End Message Script IVR Menu Scripts Mobile Phone Scripts Holiday Message Scripts Other Useful Script Examples Translation Service MUSIC Royalty Free Music Selection Music Production / Composition FAQ
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.