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For all other enquiries .. please leave a short message along with your contact details and we will get back to you as soon as the office reopens

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Having an on hold message or on hold recordings for your business makes all the difference. Recent research shows that promoting your business’ services, or educating your customers through an on hold message not only improves the customer experience – but increases the likelihood of a prospect becoming a customer. We’ve been helping businesses for years to improve their telephonic marketing through well crafted on hold messages.
On-hold music is considered standard in business phone systems today because people actually perceived wait times as shorter when they hear it. On-hold music traditionally worked by having specialized equipment attached to the phone, and the jack might plug into the radio, then tapes, then CDs, then MP3 players. PRI boards are built with jacks to play on-hold music. .

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Did you know that 94% of all marketing budgets are spent to induce a customer to call, and only 6% to handle the call once it is received? In total, your callers can spend hundreds, even thousands of hours On Hold each year! That’s a lot of wasted time.
Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.

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"We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications
Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.

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Whether you have one incoming phone line or hundreds, we are compatible with any phone system. We have analog, VoIP, and cloud-based message delivery options.

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The products are reasonably priced, the customer service is good with knowledgeable and friendly staff. We've been using the business for years and fully intend to continue

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    The LinkedPhone app is available on both Apple's iOS (iPhone) and Google's Android operating systems. Learn more about the features of the LinkedPhone App here. Try LinkedPhone risk-free for 7-days to see if it's the right solution for you.

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    It won’t make for good comedy writing at all, and you won’t produce a usable script.

  • telephone hold message scripts

    Sample 1 — "Thank you for holding. ABC Homes offers the finest in Luxury living in 10 new home communities in the metropolitan area. Whether you desire a luxury condominium, a townhome, or a single family detached home, we have the home that is right for you! Someone will be with you shortly."

    Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
    Ideal for business PBX voicemail messages and after-hours Voice 2 Email service. Record custom messages to cover public holidays and temporary office closures.

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    Messages On Hold is a fantastic company, quick turn around time and very easy to deal with. Thank you!
    We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.

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    Thank you for calling CMIT Network Services, your full-service IT professionals. In today’s marketplace having a competitive edge is synonymous with staying abreast of the latest technologies. Our IT team can provide you with the technology and innovative solutions to meet the needs of your organization. We invite you to visit our website - www dot CMIT Services dot com to learn more. We will be right with you.

    Yes, you can add a 2nd phone number for work or business to your personal cell phone with a mobile app. There is no need to buy another phone or give out your personal details. Business calls, text messages, voicemail, & contacts stay separate from your personal stuff. Step 1: Download the LinkedPhone Business Phone App Step 2: Verify Your Cell Phone Number Step 3: Choose a Local or Toll-Free Work Phone Number Step 4: Choose the Solopreneur or Team Subscription Plan Step 5: Add Team Members & Additional Business Phone Lines Step 6: Set Business Hours and Customize Greetings & Voicemail
    Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.

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However, not all businesses who field customer service calls are entirely unsympathetic to your plight. Some choose to make your wait as pleasant as possible by poking fun at the situation.

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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.

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Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!

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