Call hold/call wait is a network feature (while it is activated by the handset) as such any music would be supplied by your carrier, there should be some there but chances are it's some wonderfull elevator style stuff (I'm partial to Brahms myself đ ). Apr 13, 2009 7:29 PM Reply Helpful Thread reply - more options Link to this Post Apr 14, 2009 2:23 PM in response to r.cloud In response to r.cloud
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Remember that part about getting more bang for your buck when you use a professionally produced on hold program? Here's where it gets really interesting - if you're doing everything right, and answering the questions and providing information that your customers really need and want to hear, there's a good chance you can reuse the content you've already created. You can repurpose your Message On Hold as overhead announcements in your facility or store, as short videos, as website audio, and more. When you think outside of the box, there are many ways to take what you have and make it something more.
We have just signed to transfer over to Birmingham Telecom in the last week, the transition is not due to take place for a few weeks, but our phone and internet line was cut last week. This company setup an app-based phone system within a few hours getting us back up and running and receiving the calls. Amazing effort and great first impressions. Very positive, knowledgeable, and supportive staff.
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A number of practices answer their phones from 9 a.m. to 5 p.m. and are âclosedâ for an hour at lunch. This means that the office is available to take phone calls for just seven hours per day.
A typical Message on Hold program is 4 minutes long. Because a voice over talent typically reads between 100 and 112 words per minute, the script for a four-minute program can be up to 400 words, allowing for four to six paragraphs or messages, interspersed by brief intervals of music. Longer audio storage and program lengths are available if necessary.
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Each business is unique. Let us create an estimate for a custom on hold message or voicemail greetings based on your business needs! Or simply call us at 1-888-899-8511.
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Watch the video and see how simple it is to create your own custom on-hold message productions.
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So, given that hold music is such a powerful potential source of frustration, why do companies continue to get it wrong? Reading the articles that are out there, there seems to be a lot of speculation regarding the best choice of music to placate or even entertain customers while they wait in your queue. Some common suggestions include âHanging On The Telephoneâ by Blondie, or Lionel Richieâs âHello, is it me youâre looking for?â. Or how about looking up the customerâs record in your call centre CRM, grabbing their date of birth, and playing something based on their age range - pop for the under 25s and presumably something fusty for the oldies?
However, if there is no other option but to place your customers on hold (perhaps during a busy season), you need to make the experience as pleasant as possible.
Phone Download â The content is sent through your phone lines and loaded onto the equipment.
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Before we get into âStep-By-Step Guide to Custom On Hold Messagesâ itâs important to understand the value of having custom on hold messages for your brand. Business has always been done over the phone, and callers have always been put on hold, but as online shopping has surpassed brick and mortar traffic, over-the-phone sales have reached all time âŚ
Listen to samples from our talent and choose the voice that appeals more to your brand. In addition to on hold messages our voice talent can also record voicemail greetings, radio commercials, video presentations and more.
Verbal Content â generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
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HOME 13 1300 1800 NUMBERS INBOUND 13-1300-1800 NUMBER OPTIONS FREEPOOL NUMBERS SMART NUMBERS SMART NUMBER EXAMPLES PHONE NAMES PHONE WORDS PREMIUM NUMBERS PLANS AND PRICING 1300 NUMBERS 1800 NUMBERS 13 NUMBERS LOCAL NUMBERS GLOBAL NUMBERS SET UP OPTIONS CALL TRACKING PRO VOICE RECORDING POST CODE PROMPTER PHONE ANSWERING ANSWERING SERVICES BUSINESS 24/7 ANSWERING TEAM 24/7 ANSWERING VIRTUAL RECEPTIONIST 24/7 SHORT TERM ANSWERING VIRTUAL PHONE BUNDLE VIRTUAL OFFICE SERVICES OFFICE PHONES NETPHONE NETFAX MORE INFO ABOUT US USEFUL INFO POLICIES AND LEGAL TESTIMONIALS HOME 13 1300 1800 NUMBERS INBOUND 13-1300-1800 NUMBER OPTIONS FREEPOOL NUMBERS SMART NUMBERS SMART NUMBER EXAMPLES PHONE NAMES PHONE WORDS PREMIUM NUMBERS PLANS AND PRICING 1300 NUMBERS 1800 NUMBERS 13 NUMBERS LOCAL NUMBERS GLOBAL NUMBERS SET UP OPTIONS CALL TRACKING PRO VOICE RECORDING POST CODE PROMPTER PHONE ANSWERING ANSWERING SERVICES BUSINESS 24/7 ANSWERING TEAM 24/7 ANSWERING VIRTUAL RECEPTIONIST 24/7 SHORT TERM ANSWERING VIRTUAL PHONE BUNDLE VIRTUAL OFFICE SERVICES OFFICE PHONES NETPHONE NETFAX MORE INFO ABOUT US USEFUL INFO POLICIES AND LEGAL TESTIMONIALS
Arenât these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting youâre being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.
We invite you to visit us online at - www dot Slate Technology dot net. There you can learn more about our services and check out the latest in Information Technology. At Slate Technology, we provide customized software solutions to organizations across all sectors. Our seasoned professionals can reconfigure your technology infrastructure using reliable and highly secure hardware to simplify your IT and reduce costs. We will be glad to tell you more when we return to your important call.
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Thatâs how Informer Messages sound. Hereâs what our clients have to say about their service: http://informermessages.com/testimonials
Website: https://www.spectrio.com/on-hold-messaging/can-i-put-hold-music-on-a-cell-phone/
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It's a place most of us have been before: Knowing that you have no option if you wish to get the help you need, you reply, âSure, Iâll hold,â and politely wait. If you have never been through what comes next before, you are lucky. If I am being completely honest, I am slightly envious.
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Thank you for calling Sommers Plastics. Someone will be with you shortly. While you are waiting please listen to Sommersâ latest news, product information and help us celebrateâŚ.
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Best part is this is all done from your computer, your ads on hold programme is available online in a format suitable for your on hold player.
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Hi, is there an app for android phones? when I put a caller on hold, they hear music until I return! If so what is it called? "Can i add music on hold on cell phone?~when i put someone..." "When you place a call on hold on your cell phone..."
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A well written script is the cornerstone of any great on hold message. It must capture the callerâs attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
Turn your telephone into your own personal radio station playing 24/7 and let it make you money! Listen to a short compilation of our work.
Website: https://www.spectrio.com/on-hold-messaging/can-i-put-hold-music-on-a-cell-phone/
Donât know what the messages should say? You could engage a marketing or branding firm to help with this.
Why a "Holiday Message On-Hold?" For starters it's always a good business practice to wish your customers a happy holiday, no matter which one. Don't you wish your customers a happy holiday in person? With you as the customer, don't your Vendors wish you a happy holiday? WELL, don't overlook the time your clients are on hold. Let them know you care enough to say "Happy Holidays, Happy Halloween, Happy Mother's Day," and on and on. Next, it makes good business sense to let your customers know about upcoming holiday specials and special services you offer. Everyone takes part in October - January marketing. Flower Shops and Jewelry outlets excel on Mother's Day, Valentine's Day, etc. Perhaps your business observes special store hours for the days surrounding Passover, Memorial Day, and the rest of the holidays. At Powers Productions we're glad to give you discounts on future Message On Hold and Update productions, still without contracts or "forced" updates and without further monthly/yearly music license or talent license fees. You'll never pay for a production you didn't need like you might experience in a "use it or lose it" scenario. Be sure to contact us for your best price on your Message On Hold, including Holiday Messages (702.868.7676) Some Holidays to consider... New Year's Day, Doctor Martin Luther King Jr. (birthday), Groundhogs' Day, Saint Valentine's Day, President's Day, St. Patrick's Day, Easter, April "All Fools' " Day, Cinco de Mayo, Mother's Day, Memorial Day, Father's Day, Independence Day (4th of July), Labor Day, Rosh Hashanah / Yom Kippur, Halloween, Thanksgiving, Christmas, Hanukkah (Chanukah), Kwanzaa, Your Special Holiday ! Now Three levels of Message On-Hold for you to choose from: (Learn more about these levels of productions below) If you'd like to know more about an on-hold message for your company keep these facts in mind (recent surveys) :  6 out of 10 callers put on hold without a telephone message will hang up.  More than 9 out of 10 callers say waiting on hold with silence makes the wait seem longer than it really is.  Businesses that used message on-hold were able to retain 40% more calls.  There is NO NEED to EVER have a client hang up because of silence on the line or because they were forced to hear a series of radio commercials while on hold, regardless the size of your company - Big to small. Remember, YOU CAN control what your client hears while holding!   Click here for even more interesting Message On Hold Caller Facts   Call 702.868.7676 (or Email us) for more information now ! Voice Prompts - Mailbox Greetings - IVR To find out about Telephone Â Voice Prompts  Mailbox Greetings  IVR (interactive voice response)  and more, be sure to visit our PRICING page Voice Demos Listen to actual sample size demos of Message On Hold, Voice Prompts, Mailbox Greetings IVR (interactive voice response) plus and other Voice & Commercial Demos in our DEMOS section. Message On-Hold Playback Equipment The very latest in Message On-Hold Digital playback equipment. See both our CD and Cassette playback units. We can also supply you with the proper interface equipment for your phones even if they are of the Home Variety purchased at X-Mart! Click to find out more. $249 YOU GET ALL THIS WITH YOUR CUSTOM COMPLETE ON-HOLD MESSAGE :  Creation of the copy ("script" for your personalized message).  Background music with license fees paid for the lifetime of your production. You choose from our sizable on-line library to to pick the style and tempo that match your specific needs (We'll email you the link to our password protected online library). We can also accommodate your request for specific sound effects or even your company jingle.  Professional Voice Talent with talent fees paid for the lifetime of your production. This "buyout" fee includes professional voice-over artist and member of the Nevada Broadcasters Hall Of Fame: Gregg Powers. Female voice or additional voices are at a slight additional cost.  The actual production of your message (with our 32 Track Digital Recording Suite) including the proper number of "information paragraphs" and songs based on the length of your production, all "mixed and mastered" together.  A Master Compact Disc (CD) or Cassette copy of your production (depending on your need). The overall master of this production is kept in a permanent audio file should you wish to make changes or additions at a later date.  Ownership! No Contracts! No forced updates! You own your completed production forever, without ever having to pay another music, account maintenance or voice talent fee again for the life of this production. Additionally you may want to request seasonal (holiday) messages, or messages with updated information, provided at drastic discounts.  Customer Satisfaction! With over 20 years of Telephone Message On-Hold experience and over 30 years Voice-Over, Narration and Industrial read experience we always stand behind the quality of any production. We want you to be proud of your production and recommend us to other businesses and business associates of yours. Referrals are welcomed and rewarded!  Only $249 with your $30 Discount ($279 retail) (back to top) $149 YOU GET ALL THIS WITH YOUR CUSTOM LIGHT ON-HOLD MESSAGE :  Company Name Highlighted in alternating messages.  Professional Voice Talent with talent fees paid for the lifetime of your production. This "buyout" fee includes professional voice-over artist and member of the Nevada Broadcasters Hall Of Fame: Gregg Powers. Also included are female courtesy greetings, if requested (other voices or all female voicing at slight additional charge).  The actual production of your message (with our 32 Track Digital Recording Suite) including six courtesy messages spaced every 30 seconds. Alternating messages will highlight your company name during this three-minute production.  Ownership! No Contracts! No forced updates! You own your completed production forever, without ever having to pay another music, account maintenance or voice talent fee again for the life of this production. Additionally you may want to request seasonal (holiday) messages or upgrade to our Custom Complete production at a special price.  Only $149 with your $30 Discount ($179 retail) (back to top) $49 YOU GET ALL THIS WITH YOUR COURTESY ON-HOLD MESSAGE :  Your Courtesy Messages will remind your callers on hold that you will be with them in just a moment and are designed to work with your business.  Background music with license fees paid for the lifetime of your production. You choose from a variety of styles and tempos to make sure your musical selection matches your specific business (audition courtesy music selections here).  Professional Voice Talent with talent fees paid for the lifetime of your production. This "buyout" fee includes professional voice-over artist and member of the Nevada Broadcasters Hall Of Fame: Gregg Powers. Your courtesy messages may include all male or male/female mix.  The actual production of your message (with our 32 Track Digital Recording Suite) including six courtesy messages spaced every 30 seconds during this three-minute production.  A Master Compact Disc (CD) or Cassette copy of your production.  Ownership! No Contracts! No forced updates! You own your completed production forever, without ever having to pay another music, account maintenance or voice talent fee again for the life of this production. Additionally you may want to request seasonal (holiday) messages or upgrade to our Custom Lite or Custom Complete production at a special price.  Only $49 with your $30 Discount ($79 retail) (back to top) WHAT YOUR CUSTOM ON-HOLD MESSAGE CAN DO FOR YOUR BUSINESS:  Provide a courtesy to your clients by not making them listen to silence or Radio Commercials (unless it's your own) while on-hold. They'll know you care about them and show their appreciation by remaining on the line longer, with a perception that the time on-hold was a lot shorter.  Build the image of your company by making a small company sound large and a large company sound gigantic. A professional presentation is always well received.  Drive more traffic to your Website by using on-hold time to promote its services and features and in turn build their loyalty to you by providing sign ups for newsletters, Email and other promotions.  Educate and Inform you clients by using on-hold time to talk about a new location, new products, your many services, employee of the month. You might mention an upcoming Trade Show, Convention or other special event.  Increase Sales by using this valuable time to mention special sale items, closeouts, extended hours, bonus and customer referral programs. Whatever you need to say that you may not have time for when actually talking with your busy client.  Entertain your clients by letting them know the history of your company and some of its achievements. It's possible to even include your company jingle, radio commercial and recorded customer testimonials. NOTE: If your production calls for media other than CD or Audio Cassette, just let us know. We can transfer to just about any media available* including DAT, Loop Cassette & Minidisc. We also can output your production to just about any audio/data format, including WAV, VOC, VOX, VAP, Dialogic ADPCM, PCM, SND, SAM, Real Audio and more*. *Some media other than CD or Audio Cassette may require a slight additional charge. Call for pricing. **Because of licensing, some formats may require a slight additional charge. Call for pricing T H E M U S I C P O L I C E Currently, the word is "Big Brother" is actively and aggressively phoning businesses in search of illegal and non-licensed music playing On-Hold. At Powers Productions we use only fully, legally licensed music but as a courtesy we want you to be aware of current copyright laws! Please visit our MUSIC POLICE page for more information on this topic and actual links that will allow you to check out your responsibility to license music on your own. Also included are tips from the Better Business Bureau, Copyright and Licensing laws from ASCAP, BMI and SESAC. CLICK HERE TO SEE OUR REPORT HOME | MESSAGE ON-HOLD | EQUIPMENT | RADIO-TV-INTERNET | PRICING | SPECIALS All product and brand names, logos, trade and service marks are registered to their respective companies. Hardware and Equipment offered for sale is subject to availability. Always check for current pricing on our products and services. NOTE: Copying or broadcasting in any form, content found on this Website may be a violation of Intellectual Property Copyright Law. You must obtain consent or permission from Powers Productions to use any content prior to use. Home Pricing Samples Contact Plans Promotions On-Hold Auto Attendant Plan Professional Plan Premier Plan Cell Phone Greetings 100-Word Greeting 50-Word Greeting Professional Call Center Compare Plans Equipment Music On-Hold Player Cell Phone Adaptors Samples How It Works F.A.Q. & Support Become a Reseller complete with your choice of royalty free music Voice Samples:
A phone system with a Music On-Hold input connection. Have multi-line phones, a hosted PBX or VOIP phone system? Contact us and we'll get you set up!
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Designed for ease of use by simply plugging the unit into your existing phone system. View larger
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phone to a PC (or, if no PC is present, directly to a router, switch or hub) to achieve connectivity to a local area network (LAN). Note: When the phone is in the highest upright position, use the wall-mount hook located under the handset to secure the handset when youâre not using the phone. Line cord to wall Handset Line cord to wall (TAPI
Yes. Depending upon your phone system and its capabilities, the majority of our clients have the ability to play specific messages at specific locations.
Designed for ease of use by simply plugging the unit into your existing phone system. View larger
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: âYou have exceeded the waiting limit for this queue.
Youâve heard the basic format for on hold messages before: âThank you for holding. A representative will be with you shortlyâŚâ But thereâs far more to an on hold message than the same robotic voice over and over.
Technology gives us the ability to market our businesses in many ways. One way that has been around for decades is the âon-holdâ recording for your phone system. Itâs one of the most underappreciated methods for showcasing your company and making sure callers have a good experience.
With measurable results and complete customer service, we have EVERYTHING under one roof. Even other ad agencies use us. We partner with our clients to develop continuously evolving marketing approaches. Our strategies dynamically adapt to their business for maximum R.O.I. Try us, youâll see why weâve been non-stop since The Backstreet Boys sang âI Want It That Wayâ!
Sure! If you can hear it on the phone, we can produce it and bring it to your callers. We do Auto Attendants, Phone Trees, After-Hours/Closed Messages, Voicemail Greetings, IVR Prompts, Conference Call Messaging, Holiday Messaging, and more.
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If youâre serious about your company image and brand then let us show you why weâre the perfect choice for your next message on hold solution. Finding the right hold music and a communications company that is able to offer a tailored solution for your business is important. Thatâs why at On Hold Advertising we offer: Free Demo Service Categorised Industry Audio Samples Equipment Solutions A Range of Pricing Packages
This is an easy and effective way to improve your business image while providing greater value to the 85% of callers who prefer an on hold service with commercials over silence.
If you donât have the capability in-house, or if youâd prefer to let someone else handle it, this task is easy to outsource.
A state-of-the-art virtual phone system from AccessDirect helps small and medium businesses deliver highly professional call management services and project a big business image. The small business automated phone answering system comes with premium call management features to deliver a quality customer interface to every caller. FREE TRIAL OFFER.
** For example, if two franchise locations will be playing your messages, select 2 into the box. First
Iâm as surprised as you that Kings Of Leon have songs other than âUse Somebody.â
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Listing Results Telephone On Hold Message System 47 Results Phone number Mobile phone Contact us Customer service
We are the industry standard. for veterinary message on-hold. Impact your bottom line with a message on-hold program that engages your callers to ask questions about your services and make more appointments. Message on-hold is our bread and butter. Find out how it âŚ
We specialize in affordable, customized audio production for your business telephone system. Why play a radio station or take a chance on your customers hanging up while waiting because they only hear silence while they are waiting to talk to you? Now, for just $99, we can write and produce an effective, professional, on hold marketing program that will enhance your business image, increase sales and educate your customers about all the products and services you can offer them! After youâve looked around and listened to the quality of our samples, click on the âPlace an Orderâ tab and leave some information so we can contact you and start working on your customized script. Or, click âEmail Usâ to ask any specific question about your business and how we can serve you. We can also provide you with a digital on-hold machine that is specially designed just to play your messages over and over through your phone system. This machine also includes a removable USB thumb drive that will play the new messages we send to you. Set-up is easy and changing your messages to keep them fresh, topical and reflective of specials and promotions going on is even easier Call us toll free today or E-Mail us with your name and phone number and a representative will contact you within 24 hours. Your satisfaction is guaranteed.
The style and perception of on hold messages can vary dramatically. In all reality, the messages are only limited by the creativity and requirements of the business which utilizes them. (To ensure an exact quote, we will contact you to confirm your exact requirements) Copy content and positioning Voice talent professionalism Demographically selected music State-of -the-art recording and mixing.
"Messages on hold are often one of the most painful of customer ordeals. But when done right by Scott Greggory and crew with actual humor, it takes a customer hassle and elevates it to a customer experience you tell others about. Click through to check out a couple samples. They're addictive, and brilliant marketing." - Bill Cusick / Author & Customer Experience Expert
We donât want that happening to our callers. Adding a little background music or making sure the audio file sounds like a recording will help prevent this.
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On this page, we've featured some of our best on-hold messaging voice-over talents, but if you don't hear what you are looking for, please do contact us for help. It's free to ask us for samples & auditions with no obligation.
Listen to Phone On Hold Music, Royalty Free by The Invisible Musicians on Apple Music. Stream songs including "Please Stand By", "Be Right With You" and more.
You have reached {COMPANY NAME}. We will be with you momentarily. Please note your call may be recorded for quality assurance purposes.
To take advantage of our 3 for 2 offer, remember to say âMonkey, Monkeyâ at the start of your call.
* * A voice over script must accompany every order. The music is not available alone.
1) If you should require the necessary hardware, an experienced and reputable on-hold messaging provider should have a list of equipment options that you can choose from. They should be able to thoroughly explain the pros and cons of each, and guide you through or arrange for it to be professionally installed.
