Click on these topics to hear just a few samples of targeted pet health and behavior messages your callers will appreciate and enjoy.
Send that message, or get information needed, and press thumb button at bottom center screen/phone and all apps on “Home Screen” will return, If need to return to actual call in progress/or on hold, press the center button twice quickly.
.
4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.
-After an average of 1 minute and 55 seconds of hold time most callers hang up annoyed – 34% of those callers who hang up will not call back.
Sorry for the delay, one of the team will be with you as soon as they’re free. If you’re a thrill seeker and up for a vertical challenge then a visit to Vertical chill is a must, come and experience Utah inspired rock climb & Sky Park the amazing aerial assault course, whether you are a beginner or expert our range of routes for all level to excite you. To find out more visit YourCompany.co.uk
Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!
USA Business Telephone Today conducted a survey of 30,000 callers to study the effects of hold music, or the lack of it, for a single minute. More than half the callers who were put on hold without any auditory stimulation hung up. The silence affected the rest of the group’s perception of time: More than 27 percent thought their wait time exceeded five minutes, and 18 percent thought it exceeded three minutes. Only 3 percent judged their wait time to be close to the actual one-minute timeframe. All of the callers in the study had listened to dead air for only 60 seconds.
Let’s face it, customers who call to a business don’t want to be on-hold. The best on hold message is no hold at all!
The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years. In its simplest form, all you need is an audio file. Before you start, check with your IT support team or phone system vendor to see if there are any special requirements you need to be aware of.
Submit your script, or draft, along with your project details and a description of how the voice should sound (be it conversational, informative, commanding...etc) and we'll send a demo for approval.
The most common codecs are G729 (compressed) and G711 (non-compressed). They are designed to compress human speech, and often cause a loss of audio fidelity — which is worse in some languages than others. On hold music that has been specifically designed for that purpose, to be used with VoIP systems and codecs, can sound great. But it is not easy to come by.
Informational message on hold sections make user of wait time by providing the caller with product, service or support information. This is a good opportunity to cross sell items to the caller that they may be interested in, provide detailed location descriptions and general business background information.
Home Services Audio Production Video Production Web Design Chroma Key Studio Audio Voice-Overs On-Hold Messages In-Store Messages Podcast Recordings Radio Commercials Video Web Videos Promotional Videos TV Commercials Apps Our Work Contact
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
On hold message 2 – You are less than 30 seconds into keeping your caller on hold. Give them something to think about...
Highly recommend, Excellent company, headset ordered arrived in great time, absolutely fantastic customer service from Jo and excellent technical advice from Scott. Keep up the good work
Our team will make on hold messages for your business that will direct callers to what they need, and work as a sales representative.