Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
Whether your business is using a traditional phone system or a VOIP (Voice over Internet Protocol) phone service, AyerPlay can continue to meet your on hold program needs. For VOIP users, we will simply produce your on hold messages as an mp3 or WAV file and send to you via email for easy downloading to your VOIP system. The result is a professionally produced AyerPlay on hold program that tells your callers they made the right call!
.
Here at hpc, we’re more than just a bunch of pretty faces. We’re a dedicated group of composers, audio engineers, copywriters, and customer service professionals, all experts in our respective fields. Whether you prefer messages that are professional, understated, or downright off-the-wall, we do our research to provide you with a custom program that fits your company’s needs and values. All programs consist of 5 custom 30 second messages mixed with music (4minutes total program length) · EMA/OHMA Certified (Experience Marketing Association, On-Hold Messaging Association)
Satellite Download – A great solution if you already have our music service or if you are looking to add both.
The best hold music has few instruments and preferably only one. Simple music handles the change in quality better than a full orchestra arrangement. The latter gets distorted, particularly if it’s too loud for the phone to handle and clipping happens. No one wants to hear a dirge-like cacophony masquerading as “Pachelbel’s Canon in D.”
Talking about windows could be dull and boring, but not with Charlottesville Glass and Mirror! With a message that grabs callers by the ear, while at the same time focusing on premium window products, we help Charlottesville Glass and Mirror get their message out in a fun, creative way. We think you can’t help but smile as you hear what we’ve done for CGM! This a great example of true Voice Acting, followed up by an excellent delivery from a special out-of-house voice!
All the staff at Birmingham telecom are very helpful and always patient with us when we ask 100 questions a day! We generally work with Dan who is efficient and knowledgeable. Thanks to you all!
"The On Hold Marketing scripts BusinessVoice creates are not only funny, but also informative. They provide valuable information about specific aspects of my operation that some may not be aware of. In the 15+ years I’ve been in business, this is by far the best marketing money I have spent." - Steve Eaton / Med-Line Express Services (Hear a sample)
Yes. Just give us the concept and we will write and professionally record the messages for you. Or, you can submit your own scripts for professional recording.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
"That self-awareness came from wanting to experiment with this genre of hold music, that I'm not even really sure is a thing," Cornell said.
Make sure to check your phone system for any file requirements. The most common file format accepted is WAV. If you need to convert an audio file, you can use services like G711 or Audacity. Read More: 5 Ways to Get Customers to Love Your IVR Menu. How to choose the best hold music for your business. For telephone hold music, simple is best.
The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years.
Mixes of Mozart and Beethoven’s classic symphonies are a great way to keep customers engaged as they wait to get on hold.
Professional business voicemail greetings are significantly different from ones you record for individual use and complete your professional business image. They’re more generic in nature and designed to provide information to the caller while ensuring they leave a message. Where possible, explain when you expect to return calls. Typically, they’re recorded for the following:
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
-41% of American consumers have initiated a purchase over the phone in the last year.