Music On Hold Messages Player Device | for PBX Phone Systems or Any Phone with MOH Input Jack | USB, mp3 | Easy Setup, Free Custom Greeting |
Next, the LinkedPhone app will prompt you to complete your profile by entering your name, email, and photo (optional). Your email will be used to send you voicemail, tips, and instructions.
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Statistics show that approximately 34% of callers who hang up will never call you back. In addition, callers wait an estimated 70% longer on the line when they are listening to interesting information about the company they are calling. These statistics suggest that providing a customized message that is tailored to your company can be more effective than playing music or leaving the customer in silence while they’re on hold.
2. YOU HAVE A CAPTIVE AUDIENCE. The time that your callers spend on hold is time when they are a captive audience. Providing messaging when callers are on hold helps occupy and entertain them to some degree; and most importantly, your business can make the most of that captive customer time.
When callers are put on hold, music is played over the phone while they are waiting. You can upload your own music file to play, or several music files to rotate. If you do not upload your own files, callers will hear the music that is set by default.
It doesn't matter how great your customer experience in store or with an employee is, if you neglect the on hold experience, you're neglecting the customer. Not sold? Check out Number 5, below:
You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
Having ringback and on-hold music really gives your company a professional appearance. On-hold music has always been one of the features associated with the “Fortune 500” companies that VoIP subscribers have access to, and at a fraction of the cost. Having the right connect music makes a great first impression on customers.
We will determine whether your communications platform (phone system) can use our Hosted Streaming Music On Hold Messages, which will automatically change which messages are heard based on time of day, day of the week and other scheduling preferences. We will find out if you will need a music on hold device (player) or not.
Browse our library of licensed music to find the genre and music selection(s) to best suit the demographics of your callers.
Your phone system may allow you to add custom on hold voice messages based on the position of the caller in your queue. If you have such a system, consider working with us at ProVoiceUSA.com to record the messages on hold voice your callers hear. Professional Production of Messages On Hold Voice
Totally professional in their approach from initial contact to installation. They were not interested in selling us a system but more providing the right product and service for our needs. The support is excellent on the rare occasions there is an issue. Highly recommend.
On-hold messaging is the first impression many of your customers get. Simply put, it's one of the least expensive, most powerful marketing investments you can make!
This is a script that your customers will hear when they waiting to talk to an actual person. It’s what place when someone is on hold, and it costs almost nothing to write one up and record.
(If you can't hear any difference between these two samples, then there's a good chance your speakers are reducing CD quality music to phone quality for you!)
Designed for ease of use by simply plugging the unit into your existing phone system. View larger
You will most likely run into the typical Stalingrad-esque repeating messages that state how important your call is to the business. It is only slightly less annoying to have some form of default music that plays on a loop, and gives you the virtual experience of being stuck in an elevator, listening to muzak ad infinitum.