Have you ever judged a company based on how poor their phone messages were? We have. Avoid giving your existing or potential customers negative arguments about the quality of your service or brand image.
Affordable, professional quality on hold music and messaging service, streaming music, website audio production, and voicemail services are designed to keep your caller interested and on the line.
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Manage the expectations by reminding your clients that the customer agent will speak with them as soon as possible and the wait is almost over.
Media Sound is an Australian based Audio Production company specialising in the recording of Voice Artists and composing of Production Music. Our Voice Overs and Voiceover productions can be heard on Radio and Television Stations, Telephone Music On Hold Systems, Website Audio and Corporate Videos in Sydney, Brisbane, Gold Coast, Melbourne, Adelaide, Perth, Hobart, Darwin, and all over Australia and the world. We are extremely passionate about Audio Productions and our Production Studios together with our Audio Engineers make us the market leaders. Oursister company Media Messages supplys messages on hold for your telephone on hold advertising! Services Message On Hold Pay As You Go Bundles Telephone Voice Prompts Commercial Recording Bilingual Voice Over Client Login 1-888-886-6247 About Us Introduction Our Team Our Voice Talent Our Studio Our Partners Help FAQ Help Toggle navigation Home About Us Introduction Our Team Our Voice Talent Our Studio Our Partners Services Message On Hold Pay As You Go Bundles VOIP Phone Prompts Commercial Recording Localization & Translation Help FAQ Help Blog Contact
Next, the LinkedPhone app will prompt you to complete your profile by entering your name, email, and photo (optional). Your email will be used to send you voicemail, tips, and instructions.
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This may sound odd, but the audio track needs a bit of grit or background music, or it should clearly sound like an automated recording, so the caller knows that it’s a recording.
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USA Business Telephone Today conducted a survey of 30,000 callers to study the effects of hold music, or the lack of it, for a single minute. More than half the callers who were put on hold without any auditory stimulation hung up. The silence affected the rest of the group’s perception of time: More than 27 percent thought their wait time exceeded five minutes, and 18 percent thought it exceeded three minutes. Only 3 percent judged their wait time to be close to the actual one-minute timeframe. All of the callers in the study had listened to dead air for only 60 seconds.
Found these guys super efficient and well priced. Our contacts Sarah and Jaity were very professional. Will definitely use them from here forward for our business.
Our easy and affordable on-hold marketing solutions will help to elevate your brand’s image.
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Great support from dan and the technical team at Birmingham telecom - solved my internet problem quickly and efficiently. Great job. I would recommend this company for all your IT and telecomms requirements
Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
Where this creates an extra snag with music on hold is that the loudest part of a song doesn’t typically come in until the final chorus or reprise. This means that if you just listen to the first 10 seconds to check that your new hold music is working, then chances are you’ll be blissfully unaware that three minutes into holding (just as customers are beginning to feel irritated anyway), you start playing a sound like fingernails on a blackboard to them.