** For example, if two franchise locations will be playing your messages, select 2 into the box. First
Home Solutions Business Solutions Hospitality National Accounts Senior and Health Care Products View All Access Controls Sound Masking Call Accounting Call Centre Systems Call Recording Carrier Services Conferencing Solutions Custom On-Hold Message Data Solutions Headsets IP Cameras Local Area Paging Solutions Paging Systems Voice & Data Cabling Network and Gateway Equipment Premise Wiring Telephone Systems VoIP Wireless Phones Digital Signage Voicemail and Unified Messaging CTA Support Get Support Our Support Promise Blog About Contact Make the most of time on hold. Engage clients. Reduce hang-up rates. Communicate your message in a powerful entertaining way. Professionally scripted and recorded messages can help increase sales and keep your customers hanging on the line with audio marketing solutions. Promote special offers and deals Educate listeners about services or products Provide customers with useful information or alternatives to waiting on hold Entertain with royalty-free music or local radio stations
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With men, women and children of all ages, and a range of different styles, we’re bound to have the ideal voice. VoIP Phones & Solutions
If you are a small enterprise and want to project a business that is promoting itself at every opportunity, you can for a small outlay educate your callers while on hold about your products, services, website and more.
As providers of on hold messaging services for over a decade, the Solutions On Hold team offers the experience, technology and skills to help you get the most out of your on-hold marketing programs, yet still keep them easy to implement and simple to maintain. All of your on-hold messages are developed by professionals in the advertising and communications industries. Each message is customized specifically to help you spread your message. Then, using professional voice talent and licensed music, your customized on hold messages are crafted, recorded and mixed in our state-of-the-art sound studio.
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
“The on hold messaging for Discount Parts Exchange has a great mix of humor and relevant information. The voice talent is excellent and seems to be a great fit for their target audience.” - Mike Kurtz / On Hold Messaging Association's MARCE Awards Judge
Need options to load multiple files to play messages or music on hold, with much larger limits. We like to have messages from different docs on different topics (different types of cleanings, why xrays are so important, etc) and mix and match (periodically change what is 1st). It's a pain to try to combine to one file PLUS the max file size doesn't accommodate them. Susan commented · November 27, 2019 9:51 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
If you're just looking for something to fill the blank, we have a great selection of music tracks to satisfy any caller. Recent Posts 3 ways to keep a customer happy while on hold How to be a professional knowitall with on hold messages The Sound of Business through a Phone Greeting On Hold Messages & Radio Regulations: A Lesson From Toto Second Impressions Count More
There’s even a fairly steady stream of surveys and news articles on the subject, all of which confirm that hold music is one of the aspects of contacting call centres that really drives people nuts. Some studies even go as far as to suggest that the use of bad hold music is regularly viewed as bad customer service.
You’ll notice that there’s not too much of a difference between the track when played at CD quality and over the phone. All the instruments can still be heard clearly, and the same techniques I used to introduce clipping on the other two tracks had no effect (I could have kept amplifying the track until it did, but it proved the point). And because it’s fairly bland and inoffensive, you’re not going to upset anyone too much if it’s not their cup of tea.
A high quality USB Digital Playback Unit automatically loads your program and runs 24 hours a day with no moving parts.
Found these guys super efficient and well priced. Our contacts Sarah and Jaity were very professional. Will definitely use them from here forward for our business.
Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
If you use or are considering a VOIP system, digital equipment may not be required. In this case Solutions On Hold will provide your program in the audio file format that meets your VOIP system requirements. Package A Package B Package C Package D
There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.
To get a better idea of what we’re about you can listen to some examples of on hold messages we’ve produced below. Do you need an audio project voiced in a specific accent, style, or language?