Slow your roll—there’s a lot more to hold music than just genre. A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
1. Start with a warm greeting. It’s only polite to say “Hello”. However, don’t forget to ask the caller to stay on the line and wait.
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Satellite Download – A great solution if you already have our music service or if you are looking to add both.
Our unique implementation process is one secret to happy customers. We’ll spend as much time as necessary discussing all of your options, including voice talent selection, writing the script, selecting the right music and anticipating the critical times of year for updates and message changes.
The term “ring” has long been an anachronism, as there haven’t been actual bells on phones for decades. The first ringback tones were created in Finland in 1998, when the Finnish mobile operator Radiolinja began offering the service of hearing customized monophonic ringtones and ringback tones that were sent over the air. Ringback tones, for whatever reason, never really caught on in America the way they did internationally.
Our revolutionary dual-zone network audio player allows you to play both music & message on-hold and background music, all from a single device. Manage your player through the cloud with an internet connection or update your player without an internet connection in USB mode. Click here to find out more about the revolutionary Cloudstream player. > Learn more
Producing on hold messages that are appealing to your callers is essential. By combining a well-written script and the right voice over talent, your business will have a powerful program that keeps callers captivated. We can even speak to your audience in any language or regional dialect to ensure you’re properly heard.
Do you need benefits and eligibility information faxed or emailed? Just call this number to access our automated Voice Portal. Dental offices can receive patient information via fax or email. Members may receive eligibility, benefits, and claims information via email, as well as lists of participating dentists in their area. Please make sure we have your current fax and email information before submitting your request. To verify, visit our website at w w w dot delta dental n j dot com. Log in to Benefits Connection. Click “Profile” under “Other Tools.”
3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
Add your custom messaging or favorite music with the flick of a finger. Drag any MP3 file onto the USB drive and you are ready to go.
Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
You’re just a short step away from experiencing our customized approach. Just pick up the phone and call the number at the top of the page or complete a short contact form and we’ll get the ball rolling! http://prosoundusa.com/wp-content/blogs.dir/27/files/01-05-10-American-Diabetes-Association.mp3
We get to know you and your business so we can create the most effective marketing program to get the results you want.
We generally recommend that clients invest in a system capable of delivering a custom messaging on hold feature. Callers and clients appreciate the improved service levels and the additional free advertising can help turn your phone system into another revenue stream for your business.
Tell them why you’re different from the competition and why they should trust you while helping them learn more about your particular business sector.
On hold message 2 – You are less than 30 seconds into keeping your caller on hold. Give them something to think about...
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.