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Coronavirus (COVID-19) – Openreach Service Disruption UpdateOpenreach provide much of the cabling infrastructure in the UK and engineering resource, the…

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Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.
This short video will show you how you can load a custom on-hold message that you have saved on your computer directly to the AT&T Syn-j phone system. In th .

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“Providing information on hold results in a 40% increase in retention of callers on hold... a 15% increase in inquiries... and a 12% direct increase for products and services mentioned on hold.” – US West Communications Study
Ready to begin a fresh, new marketing plan for your business? Click one of the services below to get started! A longtime leader in the on hold message industry, AyerPlay is prepared to take your business to the next level!

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If you like to upgrade or change the music that comes with the Grace Music On-Hold Player use the included Grace Music Master Recording Software for Windows PC's and create your own personal music mix. The Grace Music Master software even allows you to record your own personal messages and effortlessly fade in/out the messages into your mix. Once completed and saved on your computer, drag and drop the desired recordings to the USB drive then insert the drive into the Grace Music On-Hold player and the music automatically starts playing.
Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.

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"It's been this ridiculously great viral feature," said Walker. "The feedback I get from people is like, they'll sometimes even show up late to make the other guy listen to the hold music."

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Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.

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    Probably a lot less than you think! There are variety of affordable on hold message plans & pricing, and typically a small monthly fee starting at around $59 can be all it takes to get a professional sound for your brand, enhance the caller on hold experience and drive revenues.

    “We have people call us back and ask us to be put on hold because they want to share it with their friends. We love the humorous approach.” - Susan Penman / Town and Country Hotel San Diego (Hear a sample)
    Tell us what you need help with, the purpose of your project and the problems we're solving. Also mention any deadlines you may have.

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    888-226-7608Your on-hold production includes ONE on hold music track from the genre. You may choose several tracks to be included in your production for an additional charge. If you would like to use multiple on hold music tracks, or if you have any questions about music on hold or on hold phone music, please don’t hesitate to contact us at 888-226-7608.

    “Providing information on hold results in a 40% increase in retention of callers on hold... a 15% increase in inquiries... and a 12% direct increase for products and services mentioned on hold.” – US West Communications Study
    How to make sure the callers do not hang up and keep waiting for the next available client rep? You ask them!

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    "I absolutely loved the humorous material that plays when a person is on hold. Absolutely brilliant! Some of it cracked me up. Couldn't stop listening!" - Blake Bishop / Bryant Better Hearing

    The VTech 4-Line Small Business System Main Console (CM18445), works with the Easy On Hold® 2 Channel Business Audio System, allowing streaming music and messages on hold that sound just like a major call center. This VTech phone has a place to plug in our message on hold player device, so callers will hear your messages while they wait on hold.
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    Create a professional image, promote your business and hold your callers attention

    It's the only song Alex Cornell has ever written. Cornell was one of the co-founders of UberConference, and in addition to being a designer, is a singer and guitar player who had always found songwriting frustrating. "Then I just came to it one day," he says. "I just wanted to write a pleasant melody designed to be heard over the phone." With encouragement from Walker, Cornell started messing around with the lyrics. He wrote and recorded it in one night, in 2012, as a voice note on his phone — and thus, this self-aware hold song was born, and lives on, seven years later.
    Just because you’re writing comedy doesn’t mean you won’t feel embarrassed by what you write. The goal of writing comedy is to overcome that embarrassment, and for you to help your fellow writers know they have nothing to be afraid of. The best comedy writing comes about when the writers are all the best of friends.

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Our team does this every day, and we’ll liaise with your IT team or your phone techs for a seamless set-up. Just relax and leave it to us. In fact, your only job is the fun bit – listening to your messages when we send them through! Keep customers entertained while they’re on hold and impress them with professionally produced functional

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Custom Messaging on Hold is a service that uses pre-recorded messages, music and branded content to improve your callers hold experience. Instead of dial tones, beeps or silence you can play a custom message of your choice to callers while they wait.

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We’re easy to work with! All of our writers and announcers are chosen for their professional work and their pride of getting the message right.

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Maven engages Jonny Jingles for every production as his audio engineering and composing is exceptional. I cannot recommend him highly enough.

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