In short, no. Music played to callers on hold must be licensed for this type of use. By playing unlicensed music, legal action can be taken against your business. The music in Holdcom’s vast library is fully licensed for Message on Hold usage.
Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.
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Message Program is done online, you can be anywhere in Australia. Create your script, choose your voice artist (male or female), your background music, next step goes to audio production where it is professionally recorded, you check that everything is correct and lastly you download your file in the format you require, with our on hold players you would choose mp3 file format. Customised On Hold Messages with a On Hold Player works with most PBX, VoIP, Analogue and Digital Phone Systems
Very happy with headsets.Amazing customer service form Stacy.Issue with delivery dealt with quickly and efficiently.Highly recommendDorset Private GP - for all your private Covid testing needs
On Hold Message 4 – Is there anything the caller should know about? This may be current news in your industry or seasonal promotion.
Changes can be made quickly and easily. Your Client Relations representative will work with your Script Consultant to create scripts that reflect your changing needs and situations.
At times, a client’s messaging calls for a very specific voice, and we’ve had good success finding just the right voice for the job, even if it’s someone we’ve never worked with before.
2. If the hold is more that a couple of minutes make sure to thank customers for their time. Apologize for delays if hold time is significant.
Affordable, professional quality on hold music and messaging service, streaming music, website audio production, and voicemail services are designed to keep your caller interested and on the line.
3.) Attualmente, tutti i dipendenti sono ancora occupati. Siamo impazienti di arrivare da voi al più presto possibile. Avete visitato il nostro sito web: www.johndoe.de? Potrete trovare una panoramica dei nostri servizi e prodotti. La vostra chiamata è molto importante per noi e siamo attenti a concedere tutto il tempo necessario ai nostri clienti. Purtroppo, tutte le linee sono ancora occupate e chiediamo la vostra pazienza.
If you like to upgrade or change the music that comes with the Grace Music On-Hold Player use the included Grace Music Master Recording Software for Windows PC's and create your own personal music mix. The Grace Music Master software even allows you to record your own personal messages and effortlessly fade in/out the messages into your mix. Once completed and saved on your computer, drag and drop the desired recordings to the USB drive then insert the drive into the Grace Music On-Hold player and the music automatically starts playing.
We're a medical practice and have been using Messages On Hold for around 4 years now. Sian has been our point of contact for this time and she is fabulous. Always so responsive and 'on top of it.' The proposed scripts, edits, suggestions and changes are always clear and easy to see. Not to mention the voices and music as part of the end result are fabulous. A highly recommended team and company! 2 months ago
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years.
Working with Holdcom to keep your program up to date is easy. Just tell your Client Relations Representative and Script Consultant the information and they’ll revise your script. They can replicate your advertising from newspaper or television ads, follow your social media updates, and check your website.
With on hold messages, you can inform your callers in a way that they’ll love and appreciate you for. Want to learn more? Feel free to check out our entire script example library or subscribe to our blog for future updates. Topics: Messages on Hold subscribe to email updates Keep up to date on the latest phone system and voice recording trends, tips and ideas by getting new blog posts delivered to your email inbox for FREE!
We offer the best in professional voice overs, high quality music, scripting, and audio branding. Canadian owned and operated, Impact Communications can enhance your marketing strategy.