Suddenly, your optimism regarding the call takes a nose dive as your Customer Service Representative says flatly, “I’ll have to put you on hold while I look into this for you.” Or, worse yet, “Let me transfer you to the right department. You’ve reached the [insert the name of a department that has nothing to do with your needs] department.”
866-359-4653Hosted VoIP, IPBX, analog, digital, oh my! The telephone isn’t simply a telephone any more. Whether you’re using a sophisticated business phone system, or just standard 2 to 4 line telephones, we feature industry leading message on hold equipment and …
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source: May i know how to play music during a call and the song shoud be play to both at one time while on a call?is it is possible kindly suggest me sir.tha?
Get the specific type of Message on Hold equipment your organization needs and stay on budget. We have USB thumb drive systems as well as Enterprise level equipment that will interface with your network or phone lines for convenient and secure use.
Our revolutionary dual-zone network audio player allows you to play both music & message on-hold and background music, all from a single device. Manage your player through the cloud with an internet connection or update your player without an internet connection in USB mode. Click here to find out more about the revolutionary Cloudstream player. > Learn more
Oh, the waiting is the hardest part? Thanks Tom, we didn’t know that. Tell me, is water wet?
Each business is unique. Let us create an estimate for a custom on hold message or voicemail greetings based on your business needs! Or simply call us at 1-888-899-8511.
Website: https://www.amazon.com/Grace-Digital-Message-Player-GDI-USBM10/dp/B005VDUBS2
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
Only bring attention to a hold when: But no matter what, refuse your urge to use distastefully curt phrases like “please hold” and “one moment.”. You should always use custom on hold messages, not trite and irritating ones. Before putting a customer on hold, make sure you have a proper hold procedure in place.
Adding a professional Message On Hold program to your phone system is an easy way to improve the image of your business. It helps you make a great first impression and helps your customers get valuable sales and service information. Here are 6 ways a professional on hold message can help improve your image:
Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.
Fast, efficient, competitive, friendly. Getting great service from Birmingham Telecom and will be continuing to use them for our phone needs. Thanks Brian and team
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Totally professional in their approach from initial contact to installation. They were not interested in selling us a system but more providing the right product and service for our needs. The support is excellent on the rare occasions there is an issue. Highly recommend.
Music Serves the Message. The whole purpose of playing music for someone on hold was originally to give a few moments between messages for the caller to absorb the message they just heard, for maximum recall later. Music serves the message, while also helping to pass the time. Not just any music will do, however; certain types of music calm a
Once your project is produced, you’ll be able to deploy your MOH program right to your phone system. Or let us handle the implementation with our remote load solutions.