4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.
Every second counts so use your time wisely. Your on hold messages are an asset to your company and can help your business grow. For all other enquiries – Press 4, or hold and you will be connected to an operator. Please call back at these times or press 3 to leave your message and we’ll get back to you. For Billing Enquiries – Press 1 For New Customers – Press 2 For Customer Service – Press 3 If you would like register a new service cal – Press 1 If you are expecting an engineer today and would like an estimated arrival time – Press 2 To cancel or re-arrange an engineers visit – Press 3 For Emergencies and all other enquiries – Press 4 _________________ Script 4 Alternativily please submit your query through www.YourCompany.com forward slash support for further assistance.
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Ask us about a Custom On Hold Message sample for your business — absolutely free.
We will determine whether your communications platform (phone system) can use our Hosted Streaming Music On Hold Messages, which will automatically change which messages are heard based on time of day, day of the week and other scheduling preferences. We will find out if you will need a music on hold device (player) or not.
source: Is it possible to have music play on my droid razr if i put sombody on hold?
Choose words and expressions that complement your business, brand and industry. As an example, a construction company would use words and expressions that convey high quality and solid workmanship; while a florist would use sensory descriptions that arouse smell and beauty.
If you need any help with your business phone system, reach out to a trusted IT support or phone system provider. About Courtney Casey
That’s how Informer Messages sound. Here’s what our clients have to say about their service: http://informermessages.com/testimonials
As part of our strong customer service commitment and our lifelong competitive strategy, we have established our Quality Assurance Lab program. We have modern equipment to virtually test any durability, precision and performance. One of our excellent representatives will be happy to tell you more about it in a moment.
When you plug in your PawsTime Message On-Hold system, you’re plugging your client-owners into the freshest and most engaging veterinary health and behavior topics and information.
Someday somebody’s gonna put you on hold and make you cry… Cheer up, you’ll only have to hold on for one more day.
Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again
On-hold messages interact with your callers when your operators and representatives can’t. Present a quality first impression while reducing call abandonment. We’ve been creating custom Message on Hold programs since 1987. Every on-hold program is a unique creation for your brand, highlighting what you do and what you do best. Listen to our demos.
Now that you understand the value of having an on hold messaging strategy, it’s time to for our: Step-By-Step Guide to Custom On Hold Messages.
Order online 24/7 using our intuitive ordering website. Select a voice actor enter a script then we’ll record and deliver the messages.
Don’t know what the messages should say? You could engage a marketing or branding firm to help with this.
The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.