The standard format we provide audio files is .wav (mono 44.1kHz 16-bit). However, we can provide other format specifications if required e.g. alaw, ulaw, mp3. The audio files are delivered to you via download.
Listen to samples from our talent and choose the voice that appeals more to your brand. In addition to on hold messages our voice talent can also record voicemail greetings, radio commercials, video presentations and more.
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Check out our Knowledgebase to review our music on hold options, as well as the specifics for setting up custom music. Phones Download OnSIP apps Promo Offer Purchase OnSIP Phones Resources Educational Content OnSIP Help Pages OnSIP Network Status Contact 1 (800) 801 3381 OnSIP Team Directory Email Us Work with us Become a Partner Developer Tools About Us
Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.
1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
Best part is this is all done from your computer, your ads on hold programme is available online in a format suitable for your on hold player.
Website: https://www.snaprecordings.com/blog/message-on-hold-benefits-for-business-phone-systems
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On Hold Message 4 – Is there anything the caller should know about? This may be current news in your industry or seasonal promotion.
Thank you for calling the Accounts Department. We’re sorry that we are unable to take your call at this time, but please leave your name, phone number and a message and we’ll get back to you as soon as possible. Thank you. Female Voice Male Voice Guide to On Hold Messages Script Types Business Intro & IVR On Hold Messages & Voicemail Greetings
Choosing great on-hold music keeps customers on the phone longer, and that means better service. It’s science! The ups and downs of technology. Call center technology experts Greenlight break it down pretty bluntly. Telephone on-hold music is difficult to get right because of a combination of basically two things. First, the sound quality of
Have you really taken the time to think about what your customers are listening to On Hold, and how it’ll affect your business? Messages On Hold will help you Sound Better and Sell More.
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-Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio.
On this page, we've featured some of our best on-hold messaging voice-over talents, but if you don't hear what you are looking for, please do contact us for help. It's free to ask us for samples & auditions with no obligation.
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Calls diverted to the voicemail box of a department that doesn’t have active reception staff.