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800 637 724An On Hold Production is the combination of multiple messages, mixed together, to make up your On Hold audio. Productions are usually made up of 6-14 messages that come to roughly 4 minutes in total. We recommend productions focus on a couple of topics at a time and are changed regularly to keep the phone audio fresh, your callers updated and
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Select a voice from our extensive roster that will best represent your brand. You can even select multiple voice talents if desired.
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice.
Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!
Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business:
We offer quality voice talents and professional voice actors who record in all languages, dialects, styles, and age groups to best suit your company needs. The right voice can make your message, your brand, and your mission resonate with callers. Find the voice to best fit your brand!
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
Slow your roll—there’s a lot more to hold music than just genre. A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
You also need to factor in your average wait time. If you know your callers will be listening for a while, choose something other than rock or alternative, which creates the perception of longer wait times.
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As part of our strong customer service commitment and our lifelong competitive strategy, we have established our Quality Assurance Lab program. We have modern equipment to virtually test any durability, precision and performance. One of our excellent representatives will be happy to tell you more about it in a moment.