Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
Inform callers during your closed time of your opening days and hours and suggest they visit your website. Call Menu Options / IVR
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Our blog post - how to choose the best voice for on-hold marketing has some crucial information you should consider before selecting a voice-over talent for your on-hold messages.
Very helpful, prompt and friendly service made it very easy to set up messages on hold.
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Once professionally recorded your message is loaded as a mp3 file which can be downloaded when ready. It is easily loaded via your PC to a USB key and plugged into your On Hold Player.
Very professional business. The quality of the work they delivered is very good and the turn around time is very quick as well. Would recommend them.
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When JustMyVoice Production records your on-hold message you'll have peace of mind knowing it will be recorded and delivered in the quickest time frame possible; with information that's current, informative (and maybe a little entertaining) about your business.
We provide a "sound" alternative to callers listening to dead air, feeling forgotten and unimportant, or worse yet, listening to competitor's commercials on the radio. We offer you an "Opportunity on Hold" - an opportunity to make the best of your customers' time while they wait on hold.
6. Full Waiting Queue Message. What the caller hears when the waiting queue is full. Sample Scripts: “We are currently experiencing high call volume. Please leave a message with your name and phone number and we will return your call as soon as possible.”
“Hardly a month goes by that one of my patients does not compliment us on our On Hold Message. It’s been a great image builder.”
Custom On Hold Messages elevate your brand and increase sales — and they’re affordable!
1. TO IMPROVE HOW LONG CALLERS ARE WILLING TO STAY ON HOLD. Statistics from a CNN survey cited by Chron.com state that “70 percent of callers who are placed on hold with just silence hang up within 60 seconds; of them, 35 percent won’t call back.”
monitor what kind of message we are sending to our callers and the outside world. Some basic rules of telephone etiquette are. . . Speak directly into the mouthpiece of the phone or a headset while talking DO NOT eat or chew gum while talking on the telephone DO NOT cover the phone with your hand or put it against your chest to avoid the
In-Store/Overhead Music is essential to many businesses for creating an engaging customer experience. Businesses such as retailers, restaurants, spas and coffee shops offer music to enhance the ambiance of their businesses and entertain their customers. Background music has evolved considerably, are you keeping pace? Custom branded music and messages puts you in total control of the content shoppers hear, and allows you to target in-store shoppers with promotions, special offers and add-ons to influence shopper’s buying decisions and increase sales. Engage shoppers with the perfect playlist customized for your brand Pop Easy Listening Jazz Rock Country Classical Spa Holiday Affordable In-Store Overhead Background Music Services