Play music which is really suitable for on-hold calls. Generally speaking, the music should be in line with your brand image. The longer the average wait of a customer, the softer the music should be.
Your call is important to us, please hold and an advisor will be with you shortly.
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“Superbly written copy and extremely dry humor that was a perfect match for what could've been a dull subject. I laughed out loud at points, and when a caller starts with that reaction, it's a great way to start a conversation.” - Jim Hausfeld / On Hold Messaging Association's MARCE Awards Judge
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Version 3 NEC DSX systems have the ability to upload a .Wav file directly into the message-on-hold mailbox using the PC Administrator program.
If it is available it would be an additional service and you would have to contact AT&T about this. Apr 14, 2009 2:27 PM User profile for user: The Dude Abides The Dude Abides User level: Level 4 (1,835 points) Apr 14, 2009 3:40 PM in response to roaminggnome In response to roaminggnome
No excuse not to use Customised On Hold Messages with a choice of DIY On Hold Messages through to a complete Customised On Hold Message production there is one sure to suit your budget and business.
Superb service and support from Scott - great place to get your headset accessories or existing kit refurbished.
All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today.
From script to screen, we make the entire process simple. Not only do you get a high-quality custom video for an affordable price. But all you need to do is sit back, relax, and we’ll deliver your custom video in 2 weeks or less! Request A Quote Give us a bit of detail on your project and let us help! Name * Company Name * Email Address *
Professional Audio Messages to Complete your Phone System. We specialise in audio marketing for telephone systems, both VOIP and traditional. Whether you are looking for music on hold or on hold messages, perhaps call menu options and out of hours too; we can take care of every part of the process for you.
The default LinkedPhone configuration will simply route calls to you and your users when customers call your business phone number. It’s easy to set up business hours, a welcome greeting, and voicemail greetings with a basic configuration.
Image Audio SXPlus Professional Music On Hold Player with Extra Announcement from SD Card | for All PBX/KSU Phone Systems with MOH Jack | mp3, USB Flash Drive, SD Card
Power loss? No problem. The GDI-USBM10 automatically starts playing after power is restored.
Generic music can help keep them on the line, but why waste money playing pointless music, that requires a license to play, when you can be promoting what your company does?
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
** For example, if two franchise locations will be playing your messages, select 2 into the box. First