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Sure! If you can hear it on the phone, we can produce it and bring it to your callers. We do Auto Attendants, Phone Trees, After-Hours/Closed Messages, Voicemail Greetings, IVR Prompts, Conference Call Messaging, Holiday Messaging, and more.
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Great support from dan and the technical team at Birmingham telecom - solved my internet problem quickly and efficiently. Great job. I would recommend this company for all your IT and telecomms requirements
1.) All our lines are busy at the moment – Please be patient. We will be with you momentarily – PAUSE – Have you already visited our website www.johndoe.com? Your concerns are important to us, please hold the line, you will be connected as soon as possible.- PAUSE – Just a moment please, the next available team member will be there for you shortly.
Hold on! When it comes to a client call, you want to hold it, not drop it. Hold on to your clients by making sure they hear about your products and services while on-hold. Or, keep your callers engaged with creative trivia and consumer tips related to your business. Our talented copywriters and amazing voice-over talent will keep your customers entertained and informed while they hold on tight. Give your callers something to hold on to with Dynamic Productions.
“Thank you for calling Media Music Now, one of our advisers will be with you shortly”
Create your script, choose your audio artist, your music and before you know it, your words are taken off the page and brought to life.
Our scriptwriters have years of experience in writing for audio, especially on hold and IVR systems. We’ll create an on hold message your callers will be happy to listen to – avoiding the clichés and stock phrases they hate to hear.
This may sound odd, but the audio track needs a bit of grit or background music, or it should clearly sound like an automated recording, so the caller knows that it’s a recording.
Don’t forget our website is a hub of information too, and features all of our leisure activities, restaurants, bars and great shopping – all under one roof!
Messages On Hold makes the most out of your telephone by tailoring specific on hold messages and on hold music that promote your business to your callers. It is the perfect internal marketing and customer service tool that affectively uses the valuable on hold ‘air time’ to promote your secondary products and services in a non-confrontational manner. Telephone messages on hold will also make your business sound more professional and much more established. Think about it, callers greeted with professional recordings will see you as a business that invests in themselves and has the means to continuously build their brand. Media Sound will produce a captivating audio production promoting your business and its products and services. Our copywriters will devise a script detailing your offerings, our voiceover artists will bring your scripts to life, and our audio engineers will further enhance your production by mixing your voice recordings with music and sound effects.
This plays immediately after the initial greeting message. If all agents continue to remain busy, the caller will continue to hear the On Hold Music, which can be either music or a message. Click Create Call Queue or click Edit (pencil icon) to the right of the queue you wish to select. Select Change under Hold Music. Enter the Name and the Phone Number or Extension you wish to record your initial greeting on. Click Call Now and follow the instructions.
Your subscription is managed by your iTunes or Google Play account. If you prefer to use a different payment method or need to accommodate a larger team, please sign up on our website.
Very quick turn around, extremely professional and easy to work with. Highly recommend!
Each recording is customised to suit your business requirements. You can choose from a range of tones, voice artists, or create a custom script for your on hold message.
On Hold Message 5 - You may also wish to thank your caller every minute or so and offer additional options.
4) An experienced and reputable on-hold messaging provider should also provide you with different music styles that will fit the image of your brand.