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It’s very important to thank your customers for waiting. Being on hold is not a desirable experience for anyone. The least you can do it thank your clients for their time and to help them not feel neglected.
Go to previous slide - Best Selling. iHold Music on Hold Plus Message Moh Mp3 Player for PBX Key Telephone USB SD. 4.5 out of 5 stars. (4) Total Ratings 4, $89.66 New. IntelliTouch Communications DualZone Network Audio Player OHP9000IP. $94.31 New. $79.99 Used. .

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Thank you for calling Carlton & Associates – Attorneys at Law. You will be assisted in just a moment… (short pause)
Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business. Ideal for Business Intro Messages at the start of the call, Auto Attendant (IVR) prompts, Voicemail greetings such as one for an After-Hours Service, and On-Hold Messages. Incorporate background music for that extra touch.

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The cost of a message/music on hold system depends on whether you require physical media equipment. Digital MOH equipment can cost between $150 to $1,500, due to differences in the type of hardware and its capabilities (i.e. included phones, or phone line and extension capacity). If you already have on hold equipment, a virtual media MOH system is typically billed as a one time fee or yearly contract ($100 to $700). Vendors may charge a one time set up fee (up to $100) and charge additional monthly ($50 to $90) or quarterly fees ($75 to $95). Many offer free 30 day system trials. On Hold Messaging System Sample Costs InteliTouch MOH500E Music on Hold Adaptor for NON Ksu Phone - The Telecom Spot - $55 (free shipping) - On-hold audio capability for single or multi-line phones (music on hold for 1-4 lines & up to 16 extensions). Hold button activation requires a TEHMA device on each extension; purchase includes 2 TEHMAS.
Fill in our short Quick Quote form and we'll provide you with a no obligation quote within 60 minutes during our working hours. Request a Quick Quote Onhold Studio were recently tasked with producing a suite of audio branding messages for… Oakfield Leasing, a long established UK wide finance & leasing company serving the needs… A tree care company wanted a David Attenborough style voice for their phone audio… We recently created an explainer video for successful Crewe based Quick Car Credit.

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2) An experienced and reputable on-hold messaging provider uses a royalty-free music, or they should offer licensing as part of the price.

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Having ringback and on-hold music really gives your company a professional appearance. On-hold music has always been one of the features associated with the “Fortune 500” companies that VoIP subscribers have access to, and at a fraction of the cost. Having the right connect music makes a great first impression on customers.

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    All our lines are busy at the moment, please hold and you will be connected to an operator as soon as possible.

    **If you have an IP based telephone system digital equipment may not be necessary. In this case we will provide you with an audio file in the proper format for your IP system.
    The information to include on your on-hold message varies depending what services you provide. A good starting point is to record the information you think a customer would need to know about your business, such as: Hours of Operation Location Services Provided Products in Stock Current promotions and offers

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    Having ringback and on-hold music really gives your company a professional appearance. On-hold music has always been one of the features associated with the “Fortune 500” companies that VoIP subscribers have access to, and at a fraction of the cost. Having the right connect music makes a great first impression on customers.

    Wondering how to install / connect an On Hold Message Player to your business telephone system? This video shows you all of the connections, step by step, a
    Avoid beeps and radio silence. Once a customer has been placed on hold on radio silence, the customer tends to hang up in less than 40 seconds because that customer thinks, "I've been forgotten".

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    5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.

    "We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications
    With our premium on-hold service you can schedule an entire on-hold production, or even individual messages for playback on your device at a specific time of day, day of the week or time of year.

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    Previously, to have an on hold message has involved equipment rental, set up charges and monthly fees. Jonny Jingles messages on hold services offer your business an affordable solution to getting a clean and polished sound for your business without any on-going fees. Simply picked from our affordable prices below. We’ll produce a product that is uniquely yours. Simply fill out the form below or give us a call on… On Hold Messages (to play while your callers are On-Hold) Company Greeting After Hours Message Auto Attendant Prompts Holiday Greetings Voicemail Message

    We’ve achieved national recognition for excellence in the areas of quarry beautification, community relations, safety, and environmental compliance. We employ more than 1,000 men and women to fill a wide range of jobs.
    Choose from male or female voice talent, and from multiple voice tones including natural, energetic and professional. Select one that best suits your brand and industry. Our Voice Artists are some of the most experienced in Australia and have produced countless voice overs including TV and Radio Ads.

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With our on hold marketing service called MOOD: Voice, you not only get that chance but you can also let the customer know about other products and services you offer. With Mood:Voice you can change your message as little as once a year or as often as once a week, it’s completely your choice. Please give us a call to schedule an appointment to talk about your business… We’ll even put you on hold if you want to try it out! Better yet, click the button for a sample.

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4. SET A BUSINESS TONE BEFORE THE CALL CONNECTS. A set of on-hold messages & music helps to establish a tone for your business before the caller ever connects with an employee.

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The best hold music has few instruments and preferably only one. Simple music handles the change in quality better than a full orchestra arrangement. The latter gets distorted, particularly if it’s too loud for the phone to handle and clipping happens. No one wants to hear a dirge-like cacophony masquerading as “Pachelbel’s Canon in D.”

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8. Outside Business Hours. What the caller hears when they call your company outside of business hours. Sample Scripts: “Thank you for calling [company name].

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