The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years. In its simplest form, all you need is an audio file. Before you start, check with your IT support team or phone system vendor to see if there are any special requirements you need to be aware of.
So youre saying I cant add my own music and ATT actually has their own hold music? Apr 14, 2009 2:23 PM User profile for user: roaminggnome roaminggnome User level: Level 10 (106,314 points) Apr 14, 2009 2:27 PM in response to PsychedelicWonders In response to PsychedelicWonders
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Using personalized on-hold messages and appropriate music is the best way to maximize your callers' waiting time. Newmood is a supplier of on-hold messages and on-hold broadcasting equipment. To find out more about our services, click here.
“On hold messaging from Media Music Now is affordable. There are no ongoing payments, no contracts and no annual PRS fees. Professional on hold marketing has never been so easy.”
(4)4 product ratings - iHoldMusic | Music on Hold Player Message on Hold MOH + USB/SD/Speaker/ 50+ mp3
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To keep the information in your program current, you should review your script whenever your business has updated policies or procedures, new promotions or special offers, or changing customer service strategies.
Whether you’re using a sophisticated business phone system, or just standard 2 to 4 line telephones, we feature industry leading message on hold equipment and music on hold adapters. From digital mp3 on-hold players, to internet delivery on hold media players for a totally hands-free solution, we make it easy to add our on hold messaging
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.
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No business can afford to run the risk of customers hanging up. That’s when investing in professional on hold messages saves you money and wins you extra business. Call us on 1800 837 844 today and take advantage of our FREE business message demo.
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We were amazed at how easy the process was! Took our phone system from ordinary to professional straight away.
Yes. You can preplan message changes to begin any time in the future. There is no limitation.