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Present your callers with multiple options ensuring they are directed to where they need to be quickly.

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On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
Website: https://www.onholdinc.com/mohblog/step-by-step-guide-to-custom-on-hold-messages/ .

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5) Should you opt to write your own on-hold script to make it sound more personal, don’t forget to read it aloud yourself to see your long your message breaks. An experienced and reputable provider should include the creative copy-writing as part of the package.
Statistics show that approximately 34% of callers who hang up will never call you back. In addition, callers wait an estimated 70% longer on the line when they are listening to interesting information about the company they are calling. These statistics suggest that providing a customized message that is tailored to your company can be more effective than playing music or leaving the customer in silence while they’re on hold.

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Our awesome Cloudstream player allows you to update your message on-hold productions via the cloud. Connect to a standard wired internet connection, Wi-Fi or update without a network connection using a USB flash drive. Our revolutionary player also allows you to stream business background music from a second zone. One player does it all!
Message On Hold Pricing Gold Price Package Platinum Price Package Diamond Price Package

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"Very helpful and easy to deal with. My request was dealt with promptly and efficiently" Home Demos Services Commercials Audiobooks On-hold Messages Voice Narration Male Voice Actor Voice-over Services Clients Testimonials Blog About Bio FAQs Affiliates Contact Us On-Hold Messages 90% of callers placed on-hold, listening to SILENCE, hang up within 40 seconds; and 30% never call back.

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Here’s an example of some royalty-free music that we use both at CD quality and hold music quality.

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    We offer the best in professional voice overs, high quality music, scripting, and audio branding. Canadian owned and operated, Impact Communications can enhance your marketing strategy.

    This may sound odd, but the audio track needs a bit of grit or background music, or it should clearly sound like an automated recording, so the caller knows that it’s a recording.
    Professional Audio Messages to Complete your Phone System. We specialise in audio marketing for telephone systems, both VOIP and traditional. Whether you are looking for music on hold or on hold messages, perhaps call menu options and out of hours too; we can take care of every part of the process for you.

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    "I absolutely loved the humorous material that plays when a person is on hold. Absolutely brilliant! Some of it cracked me up. Couldn't stop listening!" - Blake Bishop / Bryant Better Hearing

    To learn more about messaging on hold visit our website page here or call one of our team on 0121 716 8888. We’re also available by email at [email protected]
    On hold music is a necessity for any client facing business phone system. Use on hold music as an opportunity not only to help your client pass time while waiting but to affirm your brand identify as well. Hi, I’m Mik, one of TunePocket music composers.

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    VoIP providers also use other audio technologies such as silence suppression, background noise removal, echo cancellation, etc, which also affect the way voice sounds, and on hold music too.

    If you have a question or want to know more information about our services please contact our team using the form. Testimonials See all testimonials My contact, Tim, was very friendly and helpful and they produced a high quality recording very quickly for use in our automated call handling system. I just wanted to thank you and your team for your efficient and reliable service whilst setting up our telephone system. The message sounds fantastic and really gives us that professional, classy edge that we’ve always been looking for and the value for money was astounding. The whole process was very well run, issues and queries were very quickly followed up and resolved and I am very happy with the website. A special thanks to Amelia for all the hard work and patience in getting this project completed so quickly.
    Message On Hold Pricing Gold Price Package Platinum Price Package Diamond Price Package

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    Calls overflow to the voicemail box if they can’t be answered during business hours. This may be during unusually busy periods or if there is no one to take the call.

    Ask us about a Custom On Hold Message sample for your business — absolutely free.
    A script is the product of your message and our expertise. A Message on Hold program is more than a script with words and music, it reflects your marketing objectives, current advertising and promotions, dedication to customer service, and long-term goals. When it’s time to write your script, you have two choices: You can use your knowledge of your business to write your own script or provide your information to one of our Script Consultants who will do the writing and send the copy to you for final approval.

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It's a panoptic experience, being on hold while listening to someone singing about being on hold. Depending how long it takes for someone else to join the call, you could be listening for awhile. The music builds as time goes on, culminating in a spoken verse that begins: "Well, let me tell you all a story / about a man who was on hold all day..." This unusually self-aware song is the default music for a conference call service called UberConference, where "I'm On Hold" plays on a loop for anyone who calls in early, on almost every call that doesn't start exactly when it's scheduled to (or doesn't ever start at all). It's selected by nine out of ten call organizers, and plays over a million times per month, says Craig Walker, CEO of Dialpad, owner of UberConference.

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VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland.

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Another opportunity to improve customer service is to provide customers with self-service information. If you have help documentation or resources online, be sure to mention them on hold, so that your callers can access that helpful content on their own, leaving your staff free to help with more unique concerns.

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With over 1,000 pre-licensed music tracks, in many genres, you’re sure to find the perfect background music for your messages.

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