On-Hold Messaging has proven benefits when it comes to phone call retention rates and in helping to upsell new products and services. Fewer Hangups Giving your callers something informative or entertaining to listen to keeps them on the line and avoids the dreaded hangs ups - which may result in the loss of a sale.
Someday somebody’s gonna put you on hold and make you cry… Cheer up, you’ll only have to hold on for one more day.
.
Royalty free on hold music from Beatsuite.com is a collection of understated, easy listening background music themes ideal for telephone on hold music systems where users may need to be held on-hold without being annoyed by repetitive or well known music. The best on hold music for business tends to be relaxing background, lounge or Jazz type styles.
Image Audio SXP Message and Music On Hold Digital Player with Both USB and SD and 50+ MP3 Audio Files 58
The following scripts can be used for almost any kind of On Hold Messaging. You can switch the language of the text blocks by pressing the tab button.
Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
More than 100 professional voice over artists available to record your messages including bilingual options.
Really helpful in assisting to select the right products for our needs. Definitely more concerned with offering expertise than just making a sale. Great service!
Best part is this is all done from your computer, your ads on hold programme is available online in a format suitable for your on hold player.
If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music.
Picking the appropriate hold music is crucial. After all, there’s a reason elevator music is a running joke. We know that waiting is annoying and that music influences mood. Don’t just queue up some Mozart and call it a day; do strategize your musical picks.
The more frequently your callers hear that (or any prompt), the less they believe you.
1.) En estos momentos todas nuestras líneas están ocupadas. Por favor, tenga un poco de paciencia, en seguida le atenderemos -PAUSA- ¿Ha visitado ya nuestra página web www.johndoe.com? Sus preocupaciones nos importan, por favor, manténgase a la espera, le transferiremos lo antes posible. -PAUSA- Un momento por favor. El próximo miembro del equipo que esté disponible le atenderá en breve.
We can also produce simple instructions to assist callers in navigating their way through menus of available options and provide a full range of prompts and voiceovers to ensure that your response to your incoming calls is useful, whilst sounding professional and courteous.
We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
We know your brand is the headliner, not the opening act! That’s why we offer a deep playlist of fully licensed, 100% commercial-free music, customized scheduling options, and our easy to install media player that connects to your existing stereo system receiver/amplifier and plays over your speakers.
To take advantage of our 3 for 2 offer, remember to say ‘Monkey, Monkey’ at the start of your call.