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When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.
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We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
Thank you for calling ABC Foods– your most reliable source to the Food-Service Industry! We are happy to announce the all-new oven-roasted tomatoes. These tomatoes are a great alternative to sun-dried tomatoes and work well as a delicious topping, side dish, or ingredient! Please ask an account executive about this new item!
Did you know that 94% of all marketing budgets are spent to induce a customer to call, and only 6% to handle the call once it is received? In total, your callers can spend hundreds, even thousands of hours On Hold each year! That’s a lot of wasted time.
If you have a nice voice and more or less decent recording equipment, you can record your own on hold messages.
Even if you have a VoIP telephone system, your call will eventually go across the PSTN (like the traditional landline calls), where network operators are able to do whatever they like. Plus VoIP and mobile operators use high-compression codecs that degrade the overall quality of the sound. A good codec can take a 9600bps audio stream (toll quality ISDN voice) and take it down to the required bandwidth by a factor of 10 or more.
Our 249-bed facility is located on the North Well University Hospital campus in Manhasset, Long Island. This close proximity to the hospital allows residents to receive state-of-the-art emergency care when needed.
The term “ring” has long been an anachronism, as there haven’t been actual bells on phones for decades. The first ringback tones were created in Finland in 1998, when the Finnish mobile operator Radiolinja began offering the service of hearing customized monophonic ringtones and ringback tones that were sent over the air. Ringback tones, for whatever reason, never really caught on in America the way they did internationally.
Communicate with our team to tell us a little bit about your business and goals. Our talented writers will create the script that is right for you. Only after you approve the script it will recorded by the voice talent of your choice.
Highly recommend, Excellent company, headset ordered arrived in great time, absolutely fantastic customer service from Jo and excellent technical advice from Scott. Keep up the good work
First impressions count! A telephone call may be the first experience your customer has with your business, so make a great impression with a professional and personalised on-hold marketing package.
Can I use the music of my favorite artist/band/performer as the background to my Message on Hold program?
We offer the best in professional voice overs, high quality music, scripting, and audio branding. Canadian owned and operated, Impact Communications can enhance your marketing strategy.
We can produce on-hold comfort messages or on-hold marketing messages and mix them with your selected music track.
I was extremely impressed with the positive help and support I received from Stacey on My second call to the company she enabled me to make a decision as to which head phones wee best suited to my needs, as stated previously I was very impressed
Gemini Sound CDMP-1500 19 Inch Professional / Home Anti Shock Audio Rackmount Single Disc Drive Mountable CD MP3 USB Media Music Player System Input with Remote