Messages On Hold is a fantastic company, quick turn around time and very easy to deal with. Thank you!
2.) Just a moment please , we will be there for you shortly. Have you visited our website www.johndoe.com? You can find interesting information about our company there. You can also send us an e-mail to [email protected]. One moment please. We will be there for you shortly.
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Has your business experienced changes since the COVID-19 Emergency? New hours, special handing of customers, new procedures, etc.
Kapture CRM > Call Center > TOP 5 BEST ON-HOLD MUSIC FOR BUSINESSES THAT HANDLE MASSIVE INBOUND CALL VOLUME By Abhishek Padmanabhan January 9, 2020 Call Center 0 Comments TOP 5 BEST ON-HOLD MUSIC FOR BUSINESSES THAT HANDLE MASSIVE INBOUND CALL VOLUME
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With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again
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Your callers will learn more about your products and services whilst losing their perception of time
Our customized programs are 6 minutes long and include up to 11 messages. A variety of packages are available–whether you need one program that plays year round, or you want to update your messages each month.
Imagine a network of “connected” phone agents who are able to reach out to a colleague for help or advice in the middle of a phone conversation with an important client.
A typical Message on Hold program is 4 minutes long. Because a voice over talent typically reads between 100 and 112 words per minute, the script for a four-minute program can be up to 400 words, allowing for four to six paragraphs or messages, interspersed by brief intervals of music. Longer audio storage and program lengths are available if necessary.
Popular and effective scripted announcements can include information on business hours, location, directions, promotional services or sales, and any other relevant customer service related message. Music, marketing messages, and interactive customer response features (i.e. customer satisfaction surveys) can be catered to captivate and engage your customer while they wait.
“On hold messaging from Media Music Now is affordable. There are no ongoing payments, no contracts and no annual PRS fees. Professional on hold marketing has never been so easy.”
(Santa is popular at Christmas), to conversational, corporate, high energy, emotional or casual. Contact Us
The biggest advantages are that it’s free and you have the ultimate flexibility in what you can say. If you plan on using background music make sure you’re using music that is safe to use in commercial projects. Also check out the technical requirements of you business phone system and learn how to format on hold music for phone systems.