In a few simple steps you can have a customised sell on hold message in as little as seven days.
-8 to 15% of a company’s customer base is lost each year, 68% is due to indifferent or negative phone treatment.
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MVP includes free player & message updates 12 mo service plan required* Video Production Services
Yes. You can preplan message changes to begin any time in the future. There is no limitation.
and let us do all the work! Writing professional, polished and engaging on hold messages takes expertise. Our professional copywriters are experts in crafting messages to reflect your organisations brand and values. Our stable of 60+ professional voice-over artists ensures the perfect voice match for your brand. We'll record your messages in one of our 7 onsite, state-of-the-art recording studios. Then we'll mix your recorded messages with music from our 2,000+ track original, royalty-free music library. We'll do all this with super fast turnaround times and outstanding customer service.
The more frequently your callers hear that (or any prompt), the less they believe you.
Think of the time during which your business phone line has anyone on hold as an opportunity. Leading message/music on hold (MOH) systems help ensure you don't lose current and potential customers or clients during poorly utilized moments on hold.
Yes, you can add a 2nd phone number for work or business to your personal cell phone with a mobile app. There is no need to buy another phone or give out your personal details. Business calls, text messages, voicemail, & contacts stay separate from your personal stuff. Step 1: Download the LinkedPhone Business Phone App Step 2: Verify Your Cell Phone Number Step 3: Choose a Local or Toll-Free Work Phone Number Step 4: Choose the Solopreneur or Team Subscription Plan Step 5: Add Team Members & Additional Business Phone Lines Step 6: Set Business Hours and Customize Greetings & Voicemail
With 25+ years of experience in audio production, script-writing, and communication, we can help you craft a brand identity that will increase your profits. Order Online Tickets
We put together some resources for a mix of both free-to-use and royalty-free hold music:
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Inform your callers of your business hours, address, website URL and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
Here’s an example of some royalty-free music that we use both at CD quality and hold music quality.
Even if you have a VoIP telephone system, your call will eventually go across the PSTN (like the traditional landline calls), where network operators are able to do whatever they like. Plus VoIP and mobile operators use high-compression codecs that degrade the overall quality of the sound. A good codec can take a 9600bps audio stream (toll quality ISDN voice) and take it down to the required bandwidth by a factor of 10 or more.
3. Don’t repeat the same message over and over again, create a sequence that provides relevant messages during the duration of the hold.
Oftentimes, having examples can help sprout ideas and fuel a good brainstorming session.
"We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications