Messages On Hold is a fantastic company, quick turn around time and very easy to deal with. Thank you!
Website: https://music.apple.com/us/album/phone-on-hold-music-royalty-free/794572292
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We supply many styles of messages including music only, music plus reassuring courtesy messages, trivia or humour. In addition you could choose a dynamic mix of information about your business, products, and services along with educational consumers tips.
You might be thinking, “Great, thanks for the info, I’ll go pick something neutral, like classical, or upbeat, like pop.” Slow your roll—there’s a lot more to hold music than just genre.
Message Program is done online, you can be anywhere in Australia. Create your script, choose your voice artist (male or female), your background music, next step goes to audio production where it is professionally recorded, you check that everything is correct and lastly you download your file in the format you require, with our on hold players you would choose mp3 file format. Customised On Hold Messages with a On Hold Player works with most PBX, VoIP, Analogue and Digital Phone Systems
Below are small excerpts from on hold programs we’ve produced for other businesses for phone messages and hold mesages . Keep in mind, each program is custom produced. If you don’t see your industry listed, please call us – as we’d still love the opportunity to work with you. American Creative can be reached by phone at 888-226-7608, or via email by clicking here.
All our lines are busy at the moment, please hold and you will be connected to an operator as soon as possible.
We get to know you and your business so we can create the most effective marketing program to get the results you want.
You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
We are known for having the EASIEST TO USE interface in the entire marketing industry and have literally hundreds of testimonies to support that claim. Custom written and recorded messages Pre-built libraries with thousand of messages for specific industries, like… Banking/Credit Union Medical Dental Veterinary And More Record your own messages with Record24™ You can even play your own radio spots Is Your Service Compatible With Our Phone System?
Our revolutionary dual-zone network audio player allows you to play both music & message on-hold and background music, all from a single device. Manage your player through the cloud with an internet connection or update your player without an internet connection in USB mode. Click here to find out more about the revolutionary Cloudstream player. > Learn more
Above all you must encourage the caller to remain on the line. Provide reassurance to your clients that an agent will be available soon and don’t forget to convey the idea that their time is valued and their call is important.
While we are technically unable to put hold music directly onto a cell phone, there IS a way to have this feature and many other functions of an expensive phone system, using a cloud-based phone setup and a simple application on your smartphone. Whether you work on your cell phone exclusively, or you need an office phone (or phones) in addition
You can change your messages through our online interface and have them playing on hold in 60 minutes or less.
source: May i know how to play music during a call and the song shoud be play to both at one time while on a call?is it is possible kindly suggest me sir.tha?
What’s more, you will find the option for both, silent and active monitoring, which means that if you want to provide training to a new colleague whilst another team member is in the midst of a support phone call, that is easy to do with the silent monitoring option. Or, if one of your team members is dealing with an issue that requires escalation and they need you to get involved that is possible too all in just a few clicks.
However, not all businesses who field customer service calls are entirely unsympathetic to your plight. Some choose to make your wait as pleasant as possible by poking fun at the situation.