The primary feature of on hold messages is that they provide a way to keep customers informed about your business. Instead of silence or elevator music, businesses can use their hold time to provide hours of operation and other useful information to their callers. Additionally, the wait time may be used to promote new products for demand generation. This can be a great tool in up-selling and cross-selling items to consumers while they wait.
Message On Hold Can: Sell products and services Introduce promotions Drive website traffic Answer FAQ’s Provide customer service Reinforce marketing Encourage referrals Build brand awareness Use Music to keep callers entertained
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Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
From the moment I contacted the team at Messages on Hold I had nothing but a complete fast and professional experience.
"Hilarious!" - Jennifer Weaver / American Advertising Federation 5th District ADDY Awards Judge
Our premium service puts a huge library of music backgrounds and prerecorded messages right at your fingertips. Choose from music backgrounds in every imaginable genre and pre-recorded messages created for a wide variety of industries -- from automotive to retail and everything in between.
Too soon and too often your caller has left the line, fled the scene, hung up the phone, leaving you with a monthly 1telephone bill but, no sale. Benefits of Our “On Hold Messaging” Services. Highest quality equipment. Professional messages relevant to your business. Flexible updated message plans for fresh content.
"We have actually had a few callers ask to be placed back on hold just to hear the entire production." - Jake Skeens / Suncoast Communications
Did you know that 94% of all marketing budgets are spent to induce a customer to call, and only 6% to handle the call once it is received? In total, your callers can spend hundreds, even thousands of hours On Hold each year! That’s a lot of wasted time.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
If you use or are considering a VOIP system, digital equipment may not be required. In this case Solutions On Hold will provide your program in the audio file format that meets your VOIP system requirements. Package A Package B Package C Package D
There are many common myths and misunderstandings about music licensing. We’ve compiled a list to help you make the right decision about legally licensed music – click here to read more.
More On Hold Message Samples. Our custom on hold messages with music will work with all phone systems including PBX, Voip, Hosted or Cloud phones. If you have “non-system”, cordless, single or two line telephones you will need to purchase an on hold adapter.
Messages On Hold is a fantastic company, quick turn around time and very easy to deal with. Thank you!
On Hold Audio by Advanced Productions is a professional company with good quality service. I highly recommend using Advanced Productions.
To find about our friendly service with simple pricing (and no crazy contract)...
More than 100 professional voice over artists available to record your messages including bilingual options.