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Can I use the music of my favorite artist/band/performer as the background to my Message on Hold program?
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We could brag about ourselves, but we’d rather have our satisfied clients do that for us. Check out how we’ve helped businesses all across North America make the most out of every phone call! System integration Our on-hold message systems are designed to easily integrate with most typical business telephone systems. (PBX, key service, VOIP).
A dedicated Holdcom Script Consultant will write your script based on your input, and marketing and customer service materials. Or you can write your own.
Messages On Hold is a fantastic company, quick turn around time and very easy to deal with. Thank you!
Your Message on Hold content should be updated in conjunction with changing information at your company. These changes might include marketing efforts, customer service strategies, policies, promotions, or other news.
Found these guys super efficient and well priced. Our contacts Sarah and Jaity were very professional. Will definitely use them from here forward for our business.
Our affordable pricing allows you to request several programs a month or year to compliment your outside promotions and marketing efforts or to promote seasonal items or services.
Being stuck on hold is a frustration most people can relate to. Annoying beeps, irritating dial tones and vague queue times result in an unpleasant experience most of us would go lengths to avoid. Fortunately, it doesn’t have to be that way, with Custom Messaging On Hold.
"Hilarious!" - Jennifer Weaver / American Advertising Federation 5th District ADDY Awards Judge
The best customer service I can remember! Stacy helped me chose the right headset and was very patient when I changed my mind. Nice, simple packaging and a prompt service. Thoroughly recommend.
The best option would be to customize your on hold messages to include the expected hold time, mention ongoing promotions or upsell, and provide other helpful up-to-date information about your business, self-serve options, or anything else that may be relevant.
Our experienced team will offer you the unbiased and impartial evaluation that your company needs to make informed business decisions in regard to handling sales opportunities via telephone calls.
83% of callers who are put into a queue without custom on-hold features will hang up after just 15 seconds. 36% of these people will never call back again. With Custom hold messaging you can reduce hang-up rates for your business and engage callers while they wait.
A Holdcom Consultant will review your script to check for grammar & syntax and verify any necessary pronunciations before submitting to production.
3.) В настоящее время все сотрудники по-прежнему заняты. Мы бы очень хотели, чтобы вас соединили как можно скорее. Вы уже посещали наш веб-сайт www.johndoe.de? Там вы можете найти обзор наших услуг и продукции. Ваш звонок очень важен для нас, и мы относимся с вниманием к нашим клиентам. К сожалению, все линии по-прежнему заняты, пожалуйста, ожидайте.
When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.