Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.
“I received my recording the next day, and was extremely impressed by the quality, not to mention the price." Madeleine Levy, theholidaymatchmaker
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The music in our on hold music section is pre-licensed, which means we can mix it with your on-hold messages without charging an additional music license. Also, this smaller selection of music is not in a PRO such as ASCAP, BMI, PRS etc. so you won't have to pay these agencies a fee for playing music on hold. You can use music from our library if you wish but there will be an additional license cost and not all of it is PRO free.
The intro greeting should be a reassurance that the caller has reached the correct organization along with general information about the company, and information that you want the caller to have on hand. Good information to provide at this point might include organizational slogans, years in business and general product information.
So get in touch today and we will provide a unique professional on hold message that will satisfy your callers and create the right image for your company. _____ If you require help with writing your script or any other information then please get in touch via our contacts page. _____ Please Note: Some telephone systems emphasise bass sounds
"We don't add the expense of sales reps, account managers and lengthy contracts. We simply provide top class voice over, audio production and music on hold free of PRS, BMI or ASCAP fees."
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“Hardly a month goes by that one of my patients does not compliment us on our On Hold Message. It’s been a great image builder.”
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A fantastic service provided, prompt communication and a great end result. Daniel makes it extremely easy to make changes and goes out of his way to provide outstanding customer service. Would definitely recommend this company. 10 months ago
Thank you for calling {COMPANY NAME}. You will be assisted shortly. Please note that all calls are answered in the order they are received.
5. Delay Announcement. What the caller hears every two minutes that they are in the waiting queue. Sample Scripts: “Thank you for your patience. All of our agents are still busy.
Messages On Hold began as a one-man operation out of CEO and owner, Kym Illman's spare bedroom in 1988 and has since evolved to become a creative global marketing company. Blog Timaru Cinema's botched voicemail goes viral How do I keep my customers informed? Save time and money before the EOFY FAQ What's an On Hold Production? How does it work? How long does the process take? On Hold Messages Welcome Messages Menu Prompts After-Hours Messages Audio Ads Voicemail Background Music Translation Services Voice-Overs © Messages On Hold Australia Pty Ltd | All Rights Reserved | ABN 47 009 438 528. View our privacy policy. This website uses cookies to understand how you use our site and give you a better experience. By continuing to browse or by closing this banner, you consent to the use of cookies. If you wish to change your cookies options, you can manage this in your browser settings, however, this may affect site functionality.
Here you’ll find a collection of commonly used oh hold message scripts along with the audio examples:
We began as a message on-hold company with one employee: our founder, Katie, over 25 years ago. Over the years, we’ve grown to become the industry standard. Since our inception, we’ve helped thousands of veterinary practices develop engaging on-hold programs that inform their clients, drive more appointments, and grow their practice.
Found these guys super efficient and well priced. Our contacts Sarah and Jaity were very professional. Will definitely use them from here forward for our business.
Stream information straight to your callers ears using Sound Results on hold marketing messages. Even if your callers spend very little time on hold, consider that the average custom marketing on hold message is just 20 seconds in length or less! Hold messages are a proven and effective vehicle to market your products and services to your callers.